This is a discussion on Complaint against Micromax, India for not servicing or replacing the defected Mobile within the Mobile Handset forums, part of the Mobile category; Sir, I purchased a Micromax Q2 phone on 26-08-2010 and after 3 months it started giving me trouble. I had ...
Sir,
I purchased a Micromax Q2 phone on 26-08-2010 and after 3 months it started giving me trouble. I had given Q2 (9100 400 4240 8838) to Micromax authorized service center in Kottayam (Mobile Care, 2nd Floor, CSI Complex, Baker Junction, Kottayam, Kerala) on 13th of December, 2010 Job Card Number: 010, Dated 13/12/2010). They told me that they will return the phone after 10 days (on 23/12/2010).
I contacted the Micromax company through email many times and through phone 2 times. But till today they did not taken any initiative to repair and return the phone or replace it. Sir, I request you to look in to this matter and protect my rights as a customer.
Company Email address: info@micromaxinfo.com
Company address: Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana, INDIA
Ph. : 0124-4009601/2, Fax: 0124-4009603
Thanking you,
George Mathew Vadayattu M.Div., MA, M.Phil.,
19/552, Kadamanchira, Thrickodithanam,
Changanasserry, Kerala, India - 686105.
Mob: 0091-944 776 3484,
0091-903 777 1557