I too am having problem of call drop with Samsung Galaxy 3 on Vodaphone network in Delhi

Originally Posted by Subodh Mahanubhav

Hi,

I have purchased Samsung Galaxy 3 smart phone on 6th Nov 2010 and since then I am facing issue of calls being dropped on cell phone. Even after repeatadly complaining in Samsung no one is having solution for this. Samsung is aware of this issue and they say thy dont have any solution as of now. This is happening only with Vodafone users.

I am fed up of this cell as I am not able to use it for my basic purpose of making and receiving calls.

Please help me in getting my money back from Samsung.

Thanks,

Subodh Mahanubhav
9833070574

I am too have this issue in Chennai on Airtel network

I have purchased Samsung Galaxy 3. I am facing the same problem. I am vodafone user. I had approached the Samsung service centre. They were unable to rectify. The problem still persists. Please suggest...

I have purchased Samsung Galaxy 3. I am facing the same problem. I am vodafone user. I had approached the Samsung service centre, mumbai. They were unable to rectify. The problem still persists. Please suggest...

Lalit Khilnani
cell: 09820058578

I have a samsung galaxy 3, I am facing call drops with vodaphone,I approached vodaphone and they asked me to do a sim swap,however still face the same issue, I have notcied that only when the internet connection is off I do not face call drops however when I activate internet connection I face call drops again...please help me with finding a resolution as without the internet the whole purpose of it being an android phone gets lost

Hi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at Vodafone India - Complaints - Requests - Enquires and we’d be happy to help.

Regards,
Vodafone Customer Care.

Im also facing same problem with Vodafone and on the top of which cell is getting switched off again and again between calls.

I am also facing the same problem, whenever there is an internet connection call gets drop. If I turn off my GPRS then its working fine.

Originally Posted by Unregistered

I am also facing the same problem, whenever there is an internet connection call gets drop. If I turn off my GPRS then its working fine.

Hello Sir/Madam,

We sincerely regret the inconvenience faced by you with one of our services / products. We would like to get in touch with you on this. Please share your details at Vodafone India - Complaints - Requests - Enquires and we'd be happy to help.

Regards,
Vodafone Customer Care

I recently tried upgrading to Android 2.2.
This seemed to solve my vodafone call drop problem. can anyone else confirm this?

hi All,
I am facing the same problem with samsung galaxy3. I am using vodafone sim card. When background data is off, there is no call drop. Otherwise if background data is on or bakground data on and account sync is on, call drop issue is there. I am not able to check balance also on this cell. i have to put my sim in anothr cell to check balance.

Originally Posted by Unregistered

hi All,
I am facing the same problem with samsung galaxy3. I am using vodafone sim card. When background data is off, there is no call drop. Otherwise if background data is on or bakground data on and account sync is on, call drop issue is there. I am not able to check balance also on this cell. i have to put my sim in anothr cell to check balance.

Hello Sir/Madam,

Sorry to hear about your difficulty. Please share your number with us here Vodafone India - Complaints - Requests - Enquires so that we may be able to address your concern at the earliest.

Regards,
Vodafone Customer Care

Thanks vodafone senior member, I have registered the complaint. Please let me know is this problem due to sim card. Since 4 days, vodafone netwrk is not good, even gprs is slow. PLease let me know if there is problem in netwrk.

Originally Posted by Unregistered

hi All,
I am facing the same problem with samsung galaxy3. I am using vodafone sim card. When background data is off, there is no call drop. Otherwise if background data is on or bakground data on and account sync is on, call drop issue is there. I am not able to check balance also on this cell. i have to put my sim in anothr cell to check balance.

Hi Sanyukta,

Thanks for writing in to us and for the time on our call. Our network team will get back to you with assistance at the earliest. Please email us at vodafonecare.mah@vodafone.com for any assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Maharashtra & Goa