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New Nokia faulty handset

This is a discussion on New Nokia faulty handset within the Mobile Handset forums, part of the Mobile category; I purchased Nokia E63 on 06 May 2009 from ARENA MOBILE HUT, Shop No 32, 1st Floor, Shipra Mall, Indirapuram, ...

  1. 05-18-2009, 11:30 AM #1
    samarkasana
    samarkasana is offline Junior Member
    Join Date
    May 2009
    Posts
    1

    Question New Nokia faulty handset

    I purchased Nokia E63 on 06 May 2009 from ARENA MOBILE HUT, Shop No 32, 1st Floor, Shipra Mall, Indirapuram, Ghaziabad (UP).

    Total Amount Paid = Rs 12,600
    Book No = 10
    Bill No = 488

    The handset has a problem that it hangs in between the call and every time battery has to be taken out and start the set again.

    When I complained on 14th May, the just did "formating" and promised that it will be OK after that.

    But the problem persisted. I contacted again at same place and I've been tolad that its software needs to be re-loaded at Vaishali.

    At Vaishali service centre, the staff announced that internet is not working, hence I have to visit again.

    I WANT TO REPLACE THE HANDSET.
    Submit Complaint.. Submit Complaint..
  2. 05-18-2009, 11:45 AM #2
    admin
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    3,013

    Default

    Hello,

    Kindly provide us your full contact, bill details and the job sheet no.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
    Submit Complaint.. Submit Complaint..
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