sir/madam,
my service request no. is 4125412047 but I am sorry to inform u that the mobile service given by the service centre" 0003425137 SRS TELECOM SERVICES, Kalkaji Branch" was not at all up to the mark.I had a problem in my mobile named Samsung camp .first i was told that it has a sofware problem .but few day later when i went to recieve my hand set ,i was informed that it has water damage . But when the moblie was taken by the centre at that point of time it is checked by there work mens inside . In reality the mobile was not checked . And once if the mobile is taken by the centre its there responcibility .I was not informed by call also, my problem is that they are asking me to pay for the dammage which is not valid they are telling me to pay a sum amount of rupee 1190/- .i would like u to take this problem to them . N i want u to solve tis problem as soon as posible ....

Thanks & Regard
Mohit Dhyani

actually i want to connect my laptop to tv,but my lappy didn't have HDMI cable.so i asked for the help of servicing centre.next day the servicing boy came and checked the laptop and showed me to connect to monitor and told the next day he would show me how to connect to laptop and charged rs.150/-.from 25th of january my work didn't move further.i want to get the work done on befor 27th jan as 28th there is a function in my house to which our cousins could view it from webcam.si i kindly request samsung officials to solve my problem as early as possible.

Dear sir,

i am facing problem in my handset. and i am give it to services for repairing on 22/12/11 to till date i didn't get my phone back. i am giving it second time to repair. after that they are giving me excuses like " sorry sir, we didn't get his part you can come after 3 days" , then next time "sir , we have change the part but still facing the same problem. so you come next week". And now finally their services center closed no body is there. so what we do forget my handset...............
services center name : R.R.Communications
Add: B-1/628, first floor, near metro pillar no. 570
Janak puri, Delhi-110058
Contact : 9717444983 BUT IT DOES NOT WORKING

If you can do something for me so please help me.

Regard & thanks

Mohit Sachdeva
9212321004
complaint no. 1101222042

Dear Sir/Madam,
I bought a new samsung phone bearing model no.E1232B in December 2011. I found signal complaint on 6.2.2012 and i gave the mobile to samsung service center on 7.2.2012 and they returned the phone to me on 22.2.2012 after necessary repair but the same complaint was repeated on 23.02.2012. On 25.02.2012 again i deposited my phone at Samsung service center. The response of the service center is not good yet so far and the service of the servicing center is very poor and not satisfied.

I would like to lodge a complaint on samsung service center. I want your suggestion Please send me the procedure

Address:- samsung service center
D.No. 4-3-15/1, Ground Floor,
New Bridge Road,
Opp Dharmana Tvs Showroom
Srikakulam.
Ph. 9392072595
Email. samsungesc.sklm@gmail.com

We purchased Samsung Galaxy DUOS phone one month back. Within 5 days the SD card stopped working.Also whenevr any call received/made, the other side could not hear the voice for 5-10 seconds couple of times while in the middle of call and in some cases the phone would get disconnected also.
We lodged a complaint with samsung customer care and as per their suggestion we contacted samsung service centre in Gurgaon. They admitted that both the problems did exist.They changed the SD Card after 5-6 days. For voice problem they said they have changed the motherboard as it was faulty. We took the mobile back home for testing. The problem persisted. We called service centre. The service centre people denied to accept that the problem persisted. But after making calls to their phone they experienced the same problem. They again did some repairs in the phone and gave it back. But third time also problem persists and now they are denying that the problem is there.
It has been just a month since we purchased the mobile but hardly used it for 10 days. For 3 times the phone has been given to service center but of no use.Samsung customer care service is also very pathetic. They just lodge a complaint and give the complaint number. They can do nothing more than this.

We want that either the phone should be replaced or money should be reimbursed. We have all the supporting documents if required.

I BOUGHT SAMSUNG GALAXY NOTE ON MAY9TH,2012 AND I REGISTERED MY IMEI NO. ON OFFICIAL SAMSUNG WEBSITE YO REDEEM MY GIFT i.e. HEADPHONES WHICH SAMSUNG IS PROVIDING FOR CUSTOMERS WHO BUY SAMSUNG GALAXY NOTE BETWEEN APRIL15TH,2012 TO MAY31ST,2012. AFTER REGISTERING MY IMEI NO. I GOT A REPLY THAT THIS IMEI NO. HAS ALREADY REDEEMED THIS OFFER.

SAMSUNG IS MAKING FOOL OF ITS CUSTOMERS. I SUGGEST EVERY1 NOT TO BUY ANY PRODUCT OF SAMSUNG OTHERWISE YOU WILL MAKE FOOL OF YOURSELF. I WILL BE RELAXED WHEN SAMSUNG WILL PROVIDE MY HEADPHONES ANYHOW. THEY CAN CONTACT ME ON 9999942333..

ANKESH GUPTA

Dear team,
I am fat up with your services due to your employee response.
i was gave a sumsung moblie to your service center in CITY PLAZA SHAH MARKET AGRA.
Still i am waiting, when i go to your center your executive told me sir please came after 5 days 10 days now 5 months are gone but still i am not getting my mobile.
DETAIL:-
Mobile - Samsung corby
ESN - A1E507C96
Date - 8/02/2012
receive by Mr. Sahil

Service center detail:- 2nd Flore, S-1, City plaza Shah market Agra
please contact me on :- 09259100001
Please do the need full as soon as possible.

Thanks & Regards
Rahul.
09259100001

dear sir i have purchase samsung GT-E2652, but the charging zeck problem face, one time service case centre maintain my phone before 2 month, but the same problem i face again. the service care centre employees asked to collect your phone within 4 hours, but the same is not correct by them they have waste my time and almost three days to correct the my phone.
i humbly request that pls take action against service centre Durga Communitcation Pvt. Ltd Sector-18-D, Chandigarh Ph-No.-0172-4028047.
i wnat to close this service centre pls pls

I submit my mobile 4times in a month of purchase for repaire but my mobile still defected pl.refund my money back tome

Res pected sir,
I sri prasanta ku.Behera I buy a samsung phone Model no GT C3222 On your delear SARASWATI ENTERPRISES uttareswar soro Balasore. In this phoe there is lot of software problem. maximum time hanged occoured. There are lot of DOWNLOADING problem. It IMEI No is 357262/04/520123/8 & 357263/04/520123/6 & S/N No is RW1BB78745L Please look this problem and rectify. My purchasing date is 7/12/11. My phone no is 9853126929 and my mail id is bapiimpact@gmail.com

Thanks

i have given gt-e1232b for repair under warranty which i purchased on 26-july-2012.
I gave it to repair on 31-october-2012 for the reason no signal, they accepted it and agreed it to be handed over in the evening on the same day, but even still today(i.e. on 5-11-2012) i did not receive my handset back. even there is no proper response when i call them to the land line(i.e. 08462-646002).
so, i would request you to take action against them.

Hello sir

I submitted my gt _e2550 to kphb samsung service center for slider problem .they said it was the problem of slider cable and said they will fix new cable and 1 month warrenty for this cable .I recieved my phone on 17/12/12.with in 20 days I got same problem with my phone I went to service center on 9/1/13 .there are saying that the warrenty is not for cable it for service charges .there one employ srikanth said before delivaring the warrenty is for slide cable .now they are lying I'm not satisfied with that service .the service center is located at hyderabad ,kphb road no 1 .plzz do any thing .

My num:9492&67041
Id: ch.krishna1990@gmail.com