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Problem with Mobile Store

This is a discussion on Problem with Mobile Store within the Mobile Handset forums, part of the Mobile category; I want to draw your kind attention , I am Rajendra Sangwan resident of Palam Colony New delhi. I purchased ...

  1. #1
    RAJUSANGWAN is offline Junior Member
    Join Date
    Apr 2009
    Posts
    2

    Default Problem with Mobile Store

    I want to draw your kind attention , I am Rajendra Sangwan resident of Palam Colony New delhi.

    I purchased a Mobile phone of Aqua Company from a Mobile Store named Compact International, 134 1st floor, laxmi plaza building, laxmi Estate, link Road, Andheri, Mumbai-400053 thorugh Credit Card.

    Now I received my mobile Phone by courier only one week back.

    My mobile is not working properly and there is no Battery back up. I had sent two or three mail on service@deals4all.net but there is no revert from their Side.

    Then i called up to Customer Care and they replied that i have to send back the same mobile through Courier on my expense.

    Now my Concern is if i send my mobile back to the how can i believe them as i will not have any receiving from their side.

    I am feeling very helpless and need your help on the same.

    Request you to please look in to the matter and solve the matter as soon as posible.

  2. #2
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    3,013

    Default

    Hello,

    Kindly provide us your full contact details, bill details so that we can guide you accordingly.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    RAJUSANGWAN is offline Junior Member
    Join Date
    Apr 2009
    Posts
    2

    Default

    Quote Originally Posted by rajusangwan View Post
    i want to draw your kind attention , i am rajendra sangwan resident of palam colony new delhi.

    I purchased a mobile phone of aqua company from a mobile store named compact international, 134 1st floor, laxmi plaza building, laxmi estate, link road, andheri, mumbai-400053 thorugh credit card.

    Now i received my mobile phone by courier only one week back.

    My mobile is not working properly and there is no battery back up. I had sent two or three mail on service@deals4all.net but there is no revert from their side.

    Then i called up to customer care and they replied that i have to send back the same mobile through courier on my expense.

    Now my concern is if i send my mobile back to the how can i believe them as i will not have any receiving from their side.

    I am feeling very helpless and need your help on the same.

    Request you to please look in to the matter and solve the matter as soon as posible.
    compact international( 2008-2009)
    bill no.ct/0910/1302,
    date 16-04-2009,
    order no.000062489,
    order date28-02-2009,

    my address
    rajendra sangwan
    320, street no.3, indra park,
    palam colony, new delhi-110045
    mobile no+919868234276

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