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poor services by nokia care

This is a discussion on poor services by nokia care within the Mobile Handset forums, part of the Mobile category; Dear sir I an having a nokia mobile phone, I was facing some hanging problem with my phone, I gave ...

  1. #1
    Unregistered Guest

    Thumbs down poor services by nokia care

    Dear sir I an having a nokia mobile phone, I was facing some hanging problem with my phone, I gave my mobile for the format and rest it, they deliver me on the exact time, after few days I found that my outgoing voice doesn’t reach to the other end. I again went to the nokia care, then they told me to submit my mobile and I have to wait for at least 3-4 days, and when I asked them why this problem occurs then they told me that there were some defect occur while formatting, but its one month my phone is still with the nokia care, I just want to ask that if the nokia care are not able to do even a small formatting work which itself not hard and rather then of repair they gave me the my hand set back with such big fault, you are my last hope, take action against them and I want at least 1 lakh as a compensation.
    Thanks

  2. #2
    Shashi Ranjan Guest

    Default Case against Nokia

    Dear Sir,



    I filled a case against Nokia in January,2006 in Kolkata . Till now
    after many dates case has not been solved as Nokia once agreed for it's
    deficiency in service in December 2007 and were exchanging my handset
    but i refused. I wanted money back along with compensation . Since
    then case is going on and now consumer forum has cancelled my case by
    saying that it's taking too long and my advocate didn't appeared at the last
    date( i came to delhi and hired an advocate
    in kolkata who is looking after my case).

    I just want to know how can a consumerforum cancel the case without
    comming to any conclusion, whatelse can i do to make the case in my
    favour as it's almost 3yrs now . Pls suggest me something as I have moved
    to Delhi now and case is running in Kolkata against Nokia kolkata and
    I am feeling help less after so many hard efforts.

    Can I file case against the Consumer Forum and as well as against that advocate?
    How will I operate it from Delhi? Is there any solution for this poor helpless
    guy ?



    Thanks,

    Shashi Ranjan

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