poor services by nokia care
This is a discussion on poor services by nokia care within the Mobile Handset forums, part of the Mobile category; Dear sir I an having a nokia mobile phone, I was facing some hanging problem with my phone, I gave ...
- 01-04-2009, 05:57 PM #1Unregistered Guest
poor services by nokia care Dear sir I an having a nokia mobile phone, I was facing some hanging problem with my phone, I gave my mobile for the format and rest it, they deliver me on the exact time, after few days I found that my outgoing voice doesn’t reach to the other end. I again went to the nokia care, then they told me to submit my mobile and I have to wait for at least 3-4 days, and when I asked them why this problem occurs then they told me that there were some defect occur while formatting, but its one month my phone is still with the nokia care, I just want to ask that if the nokia care are not able to do even a small formatting work which itself not hard and rather then of repair they gave me the my hand set back with such big fault, you are my last hope, take action against them and I want at least 1 lakh as a compensation.
Thanks
- 04-18-2009, 10:08 AM #2Shashi Ranjan Guest
Case against Nokia Dear Sir,
I filled a case against Nokia in January,2006 in Kolkata . Till now
after many dates case has not been solved as Nokia once agreed for it's
deficiency in service in December 2007 and were exchanging my handset
but i refused. I wanted money back along with compensation . Since
then case is going on and now consumer forum has cancelled my case by
saying that it's taking too long and my advocate didn't appeared at the last
date( i came to delhi and hired an advocate
in kolkata who is looking after my case).
I just want to know how can a consumerforum cancel the case without
comming to any conclusion, whatelse can i do to make the case in my
favour as it's almost 3yrs now . Pls suggest me something as I have moved
to Delhi now and case is running in Kolkata against Nokia kolkata and
I am feeling help less after so many hard efforts.
Can I file case against the Consumer Forum and as well as against that advocate?
How will I operate it from Delhi? Is there any solution for this poor helpless
guy ?
Thanks,
Shashi Ranjan
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