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Nokia handset N-73

This is a discussion on Nokia handset N-73 within the Mobile Handset forums, part of the Mobile category; Dear sir, I had experienced a fraud/bad services by Nokia Company. As I had submitted my Nokia handset 'N-73 Music ...

  1. #1
    Sandeep Tyagi Guest

    Default Nokia handset N-73

    Dear sir,
    I had experienced a fraud/bad services by Nokia Company.
    As I had submitted my Nokia handset 'N-73 Music Edition' in November 2008 for
    Servicing in Nokia Service centre- Welcome Branch, Delhi. With complaint no.
    "2-3qaaij" Job Sheet No.-1103021448 on the name of Sandeep Tyagi. Its already been 3 months that I m struggling for my handset. Whenever I call up the
    customer care, they says that it will be returned in 10-15 days. Neither they are providing me the exact information that currently where is my Handset nor I m receiving the handset on the specific dates they are telling me since last 3 months. More than 10 times I spoke to the customer care & their words are "We can just provide you the information, nothing else." I request you to please take some necessary steps to resolve this matter & kindly make it in their notice so that the same thing should not repeat with anyone else.

    Kind Regards
    Sandeep Tyagi(Delhi)
    9899666002

  2. #2
    Rohitash Sharma Guest

    Default Nokia n73

    Dear Team,



    I purchased a Nokia n73 on 21.09.2008. The Serial Number written over it are
    355718022720930. But after 2 Days its started giving problems such as
    hanging, Incoming & outgoing voice disturbance, during play of Songs
    stoppage in it.



    I have given this handset to Nokia Care at Noida on 30th Sep, After 20 Days
    I Received Mobile But the Problem was as it as. After some time I have
    again given to Nokia Care at Gurgaon 2nd time But Problem Not solved.



    3rd time I have given My Mobile on 17 April 2009 Job Sheet No.
    151433527/090417/41 & after this lodged complaint at NOKIA CARE NO.
    1800-425-3388 My Complaint No. 2-3YEAEB.



    In turn I have receive a call 25-04-2009 by nokia care Gurgaon- & they said
    mobile is repaired and will be returned shortly.



    Then I went to NOKIA CARE Gurgaon But Problem Not resolved, & Screen of the
    mobile was Broken which was right at the time of giving to Nokia Care.

    In this regards, I met Manager of Nokia Care Gurgaon . But he was not ready
    to listen me in any way. He also abused me verbally. I am very disappointed
    to see Nokia's hopeless service.



    I not receive my mobile till date...!





    Please help resolve the issue..





    regard's

    Rohitash Sharma

    OPS I Delhi/NCR I Infrastructure Finance



    Tata Capital Limited

    Presidency Building I Gr. Floor I Tower - B I Near Kalyani Hospital

    Plot 351-2 I Sector - 14 I Gurgaon I 122 016 I India

    Direct 0124-6464305 | Fax- 0124-4033683

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