Sony's Pathetic Services

hi, i bought a phone from sony ericsson Xeperia X1 just four month back it is in warranty and i feel warranty will be over in the service centre first time made a mistake by choosing this low quality company & worst service product. this new phone start giving problem in 2nd month & in third month it required service centre as I submit in service centre the person over thr told me to that its 15 days procedure to change the bludy PCB (Mother Board) its almost month passed, I didn't get my set back, Even service centre's Manager dnt know the status when it will b get repaired.Their Custoemr Service guys start arguing if you complain against these phones and as per them they don't have the parts available Even they are not provide full work ID they just give manual receipt with hand written work no. 12178, by asking full ID they told that system is not working. Now I am trying to approach consumer Court against this false commitments.


regards,
Sourabh
9815610819

hi, i bought a phone from sony ericsson Xeperia X1 just four month back it is in warranty and i feel warranty will be over in the service centre first time made a mistake by choosing this low quality company & worst service product. this new phone start giving problem in 2nd month & in third month it required service centre as I submit in service centre the person over thr told me to that its 15 days procedure to change the bludy PCB (Mother Board) its almost month passed, I didn't get my set back, Even service centre's Manager dnt know the status when it will b get repaired.Their Custoemr Service guys start arguing if you complain against these phones and as per them they don't have the parts available Even they are not provide full work ID they just give manual receipt with hand written work no. 12178, by asking full ID they told that system is not working. Now I am trying to approach consumer Court against this false commitments.


regards,
Sourabh
9815610819