complaint against samsung mobile service center
Dear; sir/madam,


there is a service centre of samsung mobile india named sim service solution centre at sec-8, rohini, delhi and i had given my mobile phone samsung model no b-5722 for repairing as the service engineer told that service engineer who will check the fault is out of the centre so i left my set in the service centre and later on when i asked they replied that there is a fault in the mother board of phone and we have to replace the mother board of the above said mobile and it will take15 to 20 days.i asked for another set for a short time span in place of my set,they replied we have no such option for this. After 20 days i went to the service centre and there i met to archna, who told me that it will take more 15 to 20 days to repair your mobile


if any service centre takes approximatley 20 days and a customer asks for mobile phone for temp use so long as the service centre does not provide the set which a customer has left for repair now i want to ask you is there any procedure or not?

I had already talked to manager regarding above three lines and he had refused me.


Sanjay yadav, 9871944363

Dear Sir/Madam,

I am very much dissatisfied with the service and behaviour of people working over their in samsung mobile service center in ahmedabad at shivranjani char rasta. My mobile was in warranty period of month after service then also they refused to give free service in that period with very rude behaviour.