The details of this case are as follows:
Case: 87770721
Engineer: Sharma Vijay
CaseOpened: 06/Jul/2010 23:12:34-----------------------------------Product: Satio™
Opinion: Dear sir/Mam

I Had My Sony Satio Handset Which I Had Brought Just A Month Ago And It's Touch Screen Not working Properly So i Send It To An Service center They Given Me A date And After That they said They Will ive me on next Day anf AFter That They Dun Responding

Details Are As Follows:-

Name Of Service Center :- RT OutSourcing Ltd.
Adsress:- Shop Number:-4, 1St Floor, Rama Place Faridabad,Haryana
Phone Number:-01294166304
Work Order Number:-SE31005712026
Country: India
First Name: Manish
Last Name: Sharma
Phone Number: 9971268080
City / Region: Faridabad
Agree Legal Terms: Yes.
Sign up for enews: Yes.

Hello,
We have gone through your complaint and suggest you to send a written notice via registered post to the CMD of SONY , mention all the details in it, attach photocopy of all the supporting document and ask them for the product in working condition within the mentioned time in the notice.
Wait for their response and revert us back.
Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.


If Still have a question feel free to contact us again.