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complaint against karbonn mobile service centre

This is a discussion on complaint against karbonn mobile service centre within the Mobile Handset forums, part of the Mobile category; Dear Sir/Madam I purchased a new mobile dated on 29.01.2011 from TIRUPUR Paradise. After using couple days my mobile has ...

  1. #16
    Unregistered Guest

    Thumbs down WROST Service

    Dear Sir/Madam

    I purchased a new mobile dated on 29.01.2011 from TIRUPUR Paradise. After using couple days my mobile has struck technical problem and mobiles was taken to Space Technologies which was advised by TIRUPUR Paradise.

    I have handed over mobile to your authorized service center (SPACE TECHNOLOGIES, Tirupur) for service.

    Handset Hand over date - 02.02.2011
    S.No - 1855
    Job Sheet No - KUASPTNO16R
    Mobile Mode - K560
    IMEI Code - 910002490286783 & 910002490786782
    Complaint - LCD Display + Battery Back up + Ringing Tone Issues.

    Really I am fed-up with your service center and your people. Since the day, I have asking your service people regarding mobile status, till date they state that spares are not available at for your factory.

    When ever I ask for the replacement of mobile, your service center representatives convince me by saying that mobiles will ready by this week.... So suggest how long should I wait for my mobile. I have invested money on your Karbonn mobile and not used even for a month time. I think, I have hold patient for a very long time. So now I send this mail to take an immediate action for replacement or for better service. Even If I don’t get any reply from your end.


    Same has been forwarded to your office address via FAX & Courier


    Thanking you

    Best Regards
    T.Govindaraj

  2. #17
    Unregistered Guest

    Angry Worst service

    Date – 28.04.2011
    Dear Sir/Madam

    I purchased a new mobile dated on 29.01.2011 from TIRUPUR Paradise. After using couple days my mobile has struck technical problem and mobile was taken to Space Technologies which was advised by TIRUPUR Paradise.

    I have handed over the mobile to your authorized service center (SPACE TECHNOLOGIES, Tirupur) for service.

    Handset Hand over date - 02.02.2011
    S.No - 1855
    Job Sheet No - KUASPTNO16R
    Mobile Mode - K560
    IMEI Code - 910002490286783 & 910002490786782
    Complaint - LCD Display + Battery Back up + Ringing Tone Issues.

    Really I am fed-up with your service center and your people. Since the day, I have been asking your service people regarding mobile status, till date they state that spares are not available at for your factory.

    When ever I ask for the replacement / refund of mobile, your service center representatives convince me by saying that mobiles will ready by this week.... So suggest how long should I wait for my mobile. I have invested money on your Karbonn mobile and not used even for a month time. I think, I have hold patient for a very long time. So now I send this mail to take an immediate action for replacement / refund or for better service. Even If I don’t get any reply from your end.

    Same has been forwarded to your office address via FAX & Courier

    Fake address & Customer care no

    Karbonn
    #39/13, off 7th main, HAL 2nd stage, Appareddy Playa, Indiranagar, Bangalore-560038.
    Phone 080 41378858 (Number Does not exists)


    If anyone have the customer care no & contact details



    Thanking you

    Best Regards
    T.Govindaraj
    9943950142

  3. #18
    NATABAR DASH Guest

    Thumbs down Bad service by karbonn mobile(utl-jaina)/service centre

    I have bought 02 karbonn mobiles one in jan 2010 other one in jun 2010.
    *first 0ne k-650 with which i cannot browse web as it says insufficient space and also battery does last beyond one day i could not go to service centre as the mob no for service centre seems to wrong/invalid & wright one could not get in time within warranty period.

    Second one k-415 i bought in jun 2010 which is a great problem for me as very often it gets switched off at any time.i approached to heart to heart SEVICE CENTRE IN DELHI once by sparing a day but he just updated software could not solve the problem.again approached but he behaved me as if i am untouchable made me wait longer & behaved in different way as if i have committed some blunder by purchasing karbonn mobile and he told me confirm after one and half months as the repair can be only done at Bangaluru.
    There is no phone no for utl-jain to whom i can speak get my problem redressed.i think utl-jain knowingly does not publish phone no. to harass people. pl reply what to do.my email-natabardash@gmail.com mob no 9868820128

  4. #19
    Manika Guest

    Default Complaint against karbonn service

    I have given the mobile on 8/4/2011 to the karbonn service center of meerut .And IMEI no. is 910571600253982. They are not given me the mobile till now.

  5. #20
    Hari tele com Guest

    Default Wholsal dealer

    Sir,
    i want wholsale dealer address in chennai.

  6. #21
    gaddamprasadrao@gmail.com Guest

    Default Karbonn K-515 - Ringer is not working

    I had purchased Karbonn mobile K-515 in the month of April, 2011 @ Khammam. After one month ringer is not working. I had contact your authorised servicing centre S V Electronics, Khammam. They informed that they have NO STOCK OF RINGERS and it will take more than one month to repair. I had already complain to your e-mail address, which is in your hand book. But it was not despaired/rejects. Hence I request you kindly do needful action to rectify the ringer problem as early as possible
    Thanking you

    G PRASADRAO # 7-4-2, MEDAR BAZAR, KHAMMAM - 507 001 (9948431676)

  7. #22
    alok.lipu05@gmail.com Guest

    Default

    Respected sir,
    i have a karbon mobile of model karbon K560,EMEI:910002490406522. I have been faceing so many problems(like after pressing end key it is going to shut down,head phone not detecting etc).My warrenty period is valid up to september 2011.I had given it nearest service center bearing address Bapuji Nager,Bhubaneswer,Odisha before 3 months.But i am very sorry to say that they have given me the mobile after servicing but without any sollution. i have gone for servicing 3 times within that time,but after receiving the problem is remaining same.Today i had phoned to the directed in charge but he is not respondig me .So kindly take necessary action to solve this problem as earliy as possible
    Thaking you...
    Alok Ranjan Sahoo,bhubaneswer(8895012819)

  8. #23
    sagarkatkar Guest

    Question k-560 Complanit

    I have Karboon K-560 , I want to change its Key-Pad Or Body but i unable to found authorosied serviceing center who give me Body or Cover

    Please give me detals in Pune Kolhapur

    My Emil ID - katkarsagar61@gmail.com Cell No -9923097720

  9. #24
    nikhilchoudhary is offline Junior Member
    Join Date
    Sep 2011
    Posts
    2

    Default

    Respected Sir,
    I had given my hanset named karbonn k 3 IMEI
    NO. 460817
    To the authorise service centre of the karbonn mobile company named Gaurav Communication services shop
    address-Sector 22 , Basment Shop no . 1003
    due to some keypad problems they told me that you will get it back with in five days but but i did'nt get it back since 1.5 month
    so i want to register a case against the service centre please help me in this matter

    best regards

    NIKHIL CHOUDHARY

  10. #25
    nikhilchoudhary is offline Junior Member
    Join Date
    Sep 2011
    Posts
    2

    Default

    Respected Sir,
    I had given my hanset named karbonn k 3 IMEI
    NO. 460817
    To the authorise service centre of the karbonn mobile company named Gaurav Communication services shop
    address-Sector 22 , Basment Shop no . 1003
    due to some keypad problems they told me that you will get it back with in five days but but i did'nt get it back since 1.5 month
    so i want to register a case against the service centre please help me in this matter

    best regards

    NIKHIL CHOUDHARY

  11. #26
    KIRAN KUMAR S is offline Junior Member
    Join Date
    Sep 2011
    Posts
    5

    Default

    No never the karbonn service center is worst in india so they never return your mobile in good condition also its impossible to return your mobile with in 1 week i think thay want 20years to resolve it.No never the karbonn service center is worst in india so they never return your mobile in good condition also its impossible to return your mobile with in 1 week i think thay want 20years to resolve it.

  12. #27
    kalyani1433 Guest

    Default karbon service

    I am the User of karbon mobile, My Residence is at Nalgonda (AP) i am geting software Problem in my mobile K444
    then i visited karbon service center in nalgonda then the Service Person Bhaskar informed that it is Pcba Problem
    it cost 1000 rs , my mobile is in good Condition the H/s is not liquid or Physical damage. in nalgonda, Karbon service center
    is waste and no body is taking intrest pls Allot the Karbon service center to other Good Person

  13. #28
    Unregistered Guest

    Default display problem in Karbonn k505

    I have purchased Karbonn K505 from latur, the very next day handset started giving me trouble of getting display blank,
    i gave my set in an authorised service center in latur named S.N mobiles they made handset display completely blank and askd me to give it in pune service center, now in pune their were to authorised service centers which are saying that they dont work for karbonn any more, now their is no service center in pune, wht to do?

    Best regards
    Rishabh

  14. #29
    lakshmiveera Guest

    Default karbonn mobile A1 speaker problem

    Dear Sir/ Madam,

    bill no :004128
    date of purchase : 1/09/2011
    Model : karbonn mobile A1
    service center : Cell tech
    IMEI : 911123200356291

    I am writing to inform you about the faulty mobile phone that I have purchased it is karbonn mobile A1.

    On the 1st september 2011, I bought a brand new karbonn A1 mobile . However, upon one week of using it, problems started to appear. The speaker was not working. Also, the monitor is getting blurred which makes it difficult for me to see the SMS messages clearly. I was very surprised to discover such problems in quite an expensive model.we went to the service center (Cell tech limited in Egmore) they gave us a certificate to replace the mobile with the brand new from the same store where i purchased i.e.Saravana stores Purasawalkam, Purasavakkam High Road, Chennai, Tamil
    Nadu.
    After a few days i had the similar problem with the mobile and again i went to cell tech for exchange they told me to wait. still i am waiting when i call them there is no response.

    please sir kindly refund us the money.

    thanking you your's sincerely

    lakshmiveera

  15. #30
    Unregistered Guest

    Default com plaint k505 model

    my phones touch pad damaged. i going to service centre kintu sekhane kono kaj hache na. warenty priod akhono 4 month baki ache

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