RESPECTED SIR,

I BOUGHT A CORBY POP (MODEL NO.33653).IMEI NO:358039036400147 IN POORVIKA MOBILE PRIVATE LIMITED,NO:57,VELLALAR STREET,MOUNT MEDAVAKKAM MAIN ROAD,ADAMBAKKAM, CHENNAI. VIDE INVOICE NUMBER :12607 DATED 27/03/2010 FOR Rs.7000.SUBSEQUENTLY THE DISPLAY HAD A PROBLEM IN THE MONTH OF JUNE HENCE IT WAS SERVICED BY THE AUTHORIZED SERVICE PROVIDER OF THE SAMSUNG MOBILES M/S SIVA COMMUNICATION ,KARNAM STREET,VELACHERY MAIN ROAD, VELACHERY , CHENNAI-42. PHONE:044-42021247, VIDE BILL NO.207,DATED 19/06/2007.IN THIS PROCESS I SPENT Rs.1850 AS SERVICE CHARGES.

NOW AGAIN WITHIN THE SHORT SPAN OF 20 DAYS THE TOUCH PANEL IS AGAIN HAVING PROBLEM .SOME OF THE TOUCH KEYS(ROWS HAVING THE NO:4,5,6) ARE NOT WORKING PROPERLY.I APPROACHED AT THE SERVICE CENTER LAST SERVICED . I WAS TOLD THAT AGAIN I HAVE TO PAY THE FULL AMOUNT FOR THE TOUCH PANEL REPLACEMENT .

SUCH FREQUENT COST INCURRENCE CANNOT BE AFFORD. HENCE I REQUEST YOU TO KINDLY DO THE NEEDFUL FOR REPLACEMENT OF THE MOBILE OR TOUCH PANEL FREE OF COST. EXPECTING YOUR FAVOURABLE REPLY AT THE EARLIEST .

MY PHONE NO: 9094895776

THANK YOU!

YOURS FAITHFULLY,
T.SHYAM RAMANATH.
1037,MANIAMMAL STREET,
RAJARAJESWARI NAGAR,
MADIPAKKAM,
CHENNAI-600 091.