Dear Mr. Sharma,

I would like to apologize for the inconvenience caused for the purchase of Boss Mobile from Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.

Further, I can see that the request for refund has been escalated and the full amount has been refunded back to you.
Chq no. – 100889
Refund Amount: Rs 4199.00/-.
Clearance date: 18/06/2010.

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Amey Thakoor
Naaptol Customer Care.

Originally Posted by vinod sharma

Naaptol is a fraud company
My order No. was 268217
Lootd me by sending me a damaged cell for Rs 4200, after recieving i immediatly made contact ith naaptol customer care and sent them back the damaged cell for replacemnt. It has been 2 long months i hav not got my replacement. and i see no chances of tha even in future. even i have made over 100 calls at naaptol customer care but they have no information to give me about that.

Please i dont want that cell. Help me in getting my money back i.e. Rs 4200+ Rs 250 for courier charges for sending it for replacement.
Please help me out