Dear Loveneet,

I would like to apologize for the inconvenience caused on the purchase of Boss ephone 3300+ and Bluetooth Combo from Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.

After checking your Naaptol Account, I've found that the request for refund has been escalated and the full amount has been refunded back to you.
Chq no. – 100914
Refund Amount: Rs 5199.00 /-
Clearance Date: 12/06/2010

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Amey Thakoor
Naaptol Customer Care.

Originally Posted by loberoi

Dear Sir / Madam,

Order # 198859

I have purchased 1 Boss e 3300+ mobile phone with a Bluetooth from over the phone through Naaptol.com (09223452000), official partner of Times Of India newspaper at Rs. 5,000 + 200 (shipping charges).

I never received the Bluetooth with the phone and also right from day 1 my hand set has not worked properly. It is defective. I did complaint to the naaptol customer care (09223516148, 09223526148) and website several times with no reply. My first complaint (# 5985) was launched on 8th March 2010. I have also returned the handset through Blue Dart as suggested by the naaptol customer care to

Krishna Traders,
50 Khatri Compound,
Elchinstone Bridge,
Mumbai 40018

on 23rd April 2010.

Since then, I have not received any call or email from this fraud company, naaptol.

Whenever I call there customer care always suggests to call late as the systems are not working. It has given me a lot of mental harassment because of the amount I have invested.

Kindly help me in getting my refund at the earliest.

Waiting for your reply.

Thanks much.

Regards

Loveneet Oberoi
9811255728

Hi this is Imdad,

This is to bring in view to all online shoppers to beware of what they are purchasing.This is a real incident which I had faced.I had ordered a Dual SIM Mobile Handset worth Rs.3999 with 6 free gifts worth Rs.2000from the Online shopping website Naaptol and it was a Cash On Delivery.To my utter disappointment the Handse which was delivered was a Used handset.It is the most shocking and distasteful experience that I am having for Online Shopping website Naaptol.The Naaptol Team is handling the situation in the most disdainful manner.I am really disappointed at what is happening.

Originally Posted by Unregistered

Hi this is Imdad,

This is to bring in view to all online shoppers to beware of what they are purchasing.This is a real incident which I had faced.I had ordered a Dual SIM Mobile Handset worth Rs.3999 with 6 free gifts worth Rs.2000from the Online shopping website Naaptol and it was a Cash On Delivery.To my utter disappointment the Handse which was delivered was a Used handset.It is the most shocking and distasteful experience that I am having for Online Shopping website Naaptol.The Naaptol Team is handling the situation in the most disdainful manner.I am really disappointed at what is happening.

Hello,
We have gone through your complaint, first you need to talk to the Naaptol customer care and register a complaint, they will provide you a complaint no. and the time frame to resolve the issue. Wait for their response and revert us back with the Complaint nos. and the status of your complaint.

Naaptol Customer Care No: 9223516148

i neelam misra from lucknow orderd mini silai machine on3.4.2011 from times of india lucknow but its not working.i complain d.about it. i am sanding all the stuff back to naaptol.kindly retren my money.{ order no_1598257} i paid rs. 2300 to blue dart lucknow.i am really very disappointed and sorry about it.