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complaint against micromax mobile

This is a discussion on complaint against micromax mobile within the Mobile Handset forums, part of the Mobile category; TO THE NODAL OIFFICER sub: Replacement for Micromax X360 set. Sir, i m very much disappointed with the services of ...

  1. #1
    Unregistered Guest

    Default complaint against micromax mobile

    TO
    THE NODAL OIFFICER

    sub: Replacement for Micromax X360 set.

    Sir,

    i m very much disappointed with the services of MICROMAX MOBILE I have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I have faced many times of problems in last 2 Months about my Micromax X360 set like Keypad, Sound and Battery backup etc. I bought Micromax x360 set on 7th feb, 2010, during the period, I faced many problems of worse keypad service, a very little battry back up and 3rd class sound quality, i m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.

    M_IMEI no. 910002561040564
    S_IMEI no. 910002561291563

    Thanks
    with regards

    MOHIT SHARMA
    TILAK NAGAR NEW DELHI - 110018
    Contact No. 09910852531

  2. #2
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    2,967

    Default

    Hello,

    Kindly provide us Job sheet and the bill details so that we can guide you accordingly.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    Gangadhar is offline Junior Member
    Join Date
    Sep 2010
    Posts
    1

    Default

    Hi My name is Gangadhar.V,
    i had purchased Micromax X360 handset 05-Apr-2010, the problem started with the keypad.
    I approached the Micromax authorised service center with the problem.
    Issued date:21-Aug-2010
    Job Sheet No: 10146
    -Rajajinagar, 1st N block, Rajajinagar, B'lore-10


    I was told to collect the handset in 2 days, but when i approached there, it was untouched.
    They never respond to any call, so nearly i went 3 times but later on 27-Aug-2010 it was returned back
    to me in a even worse condition than it was before, now keypad n camera not working.

    I was really disappointed with the service.

    Later i again took the same handset on 04-Sep-2010, and the complaint was taken with
    -Job sheet no:10515

    They took 10 days time, n now they are saying the PCB needs to be changed, and it may take 2 months or more
    and it should come from company..

    WHAT THE HELL IS THIS? WHAT KIND OF SERVICE YOU GUYS ARE PROVIDING.?

    Please take an action on those fellows at Service centres, The Guy name Vishwanath,
    and his number is 9845064795/ 9241177789. They never attend the calls,
    They never care for customers urgency, they are somehow trying to escape from the issues of customers.

    Request somone to take initiative on this issue and take an approriate action.

    Regards,
    Gangadhar.V
    9901649177
    ganga.vishwa@gmail.com

  4. #4
    Unregistered Guest

    Post Poor services by micromax mobile

    Dear sir;
    I Purchase micromax mobile on 07-05-2010 and after two month the mobile phone is dead and i give to noida service center on 16-08-2010 and i countnue folllow but they have not give response to us to till date
    what can i do ? i am very dispointed

  5. #5
    Unregistered Guest

    Default Defective mobile hanset(micromax q5

    HI ,
    MY NAME IS NIRMALYA ACHARJEE,I,VE BOUGHT A MICRO MAX Q5 ON 30 TH MAY 2010 .FROM M/S HOT MAIL ,TEZPUR(ASSAM).AFTER 40 DAYS IT WAS DEAD .THAN I SUBMITTED IT TO SERVICE CENTER ON 28 TH JULY 2010.BUT TILL NOW IT WAS NOT RETURNED TO ME.NEITHER THEY EXCHANGED IT .I,VE ALSO CALL AT THE MICRO MAX CUSTOMER CARE.BUT THEY DID.NT RECEIVED THE PHONE.

    NIRMALYA ACHARJEE
    e.mail-aryane_14@yahoo.com
    mob-954185105

  6. #6
    Unregistered Guest

    Default Complaint against micromax mobile

    TO
    THE NODAL OIFFICER

    sub: Complaint against service centre of Micromax at Jaipur.

    Sir,

    i m very much disappointed with the services of MICROMAX MOBILE I have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I have faced many times of problems in last 2 Months about my Micromax gravity set like touch screen which was defective. The mobile was purchased on 23rd october 2010 and the service provider is not ready to replace the touch screen. Please short out my problem early to earliest as possible.
    Thanks
    with regards

    dr shivankan kakkar
    jaipur 09828276839

  7. #7
    ksunder57@gmail.com Guest

    Default Useless service of the micromax mobile

    I Have purchase Micromax phone on 02 Aug 2010, after one month its became faulty due to bad quailty after that i hve given in Service center Kiazer electronics in Mumbai. Its pending in service center last one month and im not geeting proper responce from service center .and i dont know when i will get it back or not . You know in todays life there are so many importance given to mobile but your copanies service is very poor. Please help me as the importance of the mobile in todays real life.

  8. #8
    Join Date
    Nov 2010
    Posts
    15

    Default

    i think except nokia no brand is belivable.
    Thank for your great information.

  9. #9
    manabraju@gmail.com Guest

    Default Micromax Mobile complain

    My Micromax Mobile Model No. is Q1.
    IMEI 1 No. is 910041040843370
    and IMEI 2 No. is 910041042363377

    Problem Is Keys not work


    Regarding to the above problem of my Mobile I serrender the hand set to your Service Center SHARMA INFOTECH SHEORAPHULLI, SERAMPORE (West Bengal), Job Card No. is 747655 on 05.10.2010. But after several Phone Calls they did not respond me or even return my set after repairing.

    Please do needful, So can I get back my set as early as possible.

    with thanks,
    MANAB BANERJEE

    Enclose Attachment.

  10. #10
    Neeraj Sibal Guest

    Default Lack of after sales service

    I am facing problems in getting my micromax X600 (gravity) handset repaired. The touchscreen stopped responding and when i went to the micromax repair center in District Center, Janak Puri; they said the screen needs to be replaced but they dont have the spare part right now and will only be available after next 10 days. When i called up Paschim Vihar and Ramesh Nagar centers, i got the same response. Its been almost a month and ive no choice but to use my old mobile phone.
    I urge all the complainants to jointly lodge a complaint against the company as we have been cheated and robbed of our money.
    Lets tell micromax that they cant escape their wrong doings.

    email: sibal.neeraj@gmail.com
    ph. no: 08860228081

  11. #11
    abhishta is offline Junior Member
    Join Date
    Dec 2010
    Posts
    1

    Default Never buy micromax

    I had bought a GC275 2 months ago. I will list out the complaints in details later; let me just describe their poor service now. My mobile was getting switched off frequently and few days ago it stopped working completely. I called this service centre (M/s Shree Mobile Care)and went. They said it is a "virus problem" and updated the software. It was still not working. When I told him this, this guy told that it is because of low battery and asked me to charge it for few hours. I told him to make sure by testing it but he neither had a spare battery nor even a charger ( and they are the authorised service centre). I came back, charged the phone for few hours, still it was dead and so called him again. He will not pick the phone at all; but after trying continuously for about 30 minutes someone picked up and told me that it could be a problem with the board. When I asked him whether they will repair it, he asked me to come. I went again and met the guy at the front desk who said they don't do hardware problems and asked me to go to a centre in Jayanagar. When I asked him why then he asked me to come, he went on repeating "we do only software ...". I never had such a bad experience from any service centre. These guys are pathetic. Never go for micromax; they are probably the worst.
    Last edited by abhishta; 12-09-2010 at 05:34 PM. Reason: typo

  12. #12
    Unregistered Guest

    Post Complaint Against MicroMax

    TO
    THE NODAL OIFFICER

    Subject:- Micro Max Mobile Company is not returning me my Mobile Handset GC255 dual sim from 4 months.
    Complaint Job Sheet No. - K.C.865

    Sir,

    i m very much disappointed with the services of MICROMAX MOBILE I have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I have faced many times of problems in last 4 Months about my Micromax GC255 set like Keypad, Sound and Battery backup etc. I bought Micromax GC255 set on 8 month before, during the period, I faced many problems of worse keypad service, a very little battry back up and 3rd class sound quality, i m very disappointed by the quality of your product. Please short out my problem early to earliest as possible. If, I got negative response. I have last solution to solve my problem, to go consumer court for file my problem.

    IMEI no. A100000C7139B2P
    IMEI no. 910001060040794


    Thanks
    with regards

    Javed Chaudhary (Govt. Teacher)
    Contact No.- 09358796352, 09358168560, 09837780020
    Address:- Kothi Parao, Ram Nagar, Gulaothi Distt. Bulandshahr
    e-mail- jdthesmartboy@gmail.com

  13. #13
    jatindersingh10202 Guest

    Thumbs down my mobile micromax Q5fb track bol not working

    i buy mobile micomaxQ5fb in 15/5/2010 his tracbal is not working i go care center many time but his track boal is not working then u says me what i can do
    mobile no:09780597495
    Email: jatindersingh10202@gmail.com
    from:patiala(punjab)

  14. #14
    Unregistered Guest

    Unhappy Problem of display whthin one month of purchasing in micromax Q75

    I am facing problem of diaplay, there is a line showing on display ,
    and i went to govindpuri service center and they din't correct the display ,
    please take some strict action against this service center,

    and now i want my mobile replaced by micromax company, beacause i faced problem only eithin a month,



    thanks,
    best regards,

  15. #15
    Unregistered Guest

    Angry I suggest to everyone plz dont buy Micromax mobile

    I have a MICROMAX Q5 and I having a problem with Track ball and Head phone and Speeker as well for last 2 monthes
    but there is no cervices center in gurgaon and finaly I got a micromax servixe centere with spice but the asked me for money to repair my phone.
    I just want to talk anyone who are form MICORMAX company plz provide me the tool free number
    I aslo want to register a complaint with MICROMAX its a frod compny

    Thanks and regards
    Sunil Tanwar
    Bhim Vihar gurgaon

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