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Problem in nokia 5800 pls help

This is a discussion on Problem in nokia 5800 pls help within the Mobile Handset forums, part of the Mobile category; Hi, Actually i had purchased a nokia 5800 on 14 jan 09 & next day i found that there is ...

  1. #1
    Sachin01 is offline Junior Member
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    Angry Problem in nokia 5800 pls help

    Hi,

    Actually i had purchased a nokia 5800 on 14 jan 09 & next day i found that there is a manufacturing problem in its speaker the volume goes low & high then the dealer changed my hand set & now in second phone i found that there are so many problems in it sometime it became hangs & the data size is only 1 gb while the capacity of phone is 8 Gb & it is giving the problem in its GPS (not working) & a big spot cames inside the screen.

    So, i want my money back for it.
    Can you pls help me in this regard???????

    Thanks & Regards
    Sachin
    9971773842
    Last edited by Sachin01; 03-04-2009 at 01:24 PM.

  2. #2
    sunilbharatpur is offline Junior Member
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    Default

    dear,

    YOu must go to consumer court cause BIG COMPANY SMALL PRODUCTS. One type fraud also doing by intel with me. I will also go to consumer court.

  3. #3
    admin is offline Administrator
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    Default

    Hello,

    Have you talked to the Customer care regarding this problem ?

  4. #4
    Sachin01 is offline Junior Member
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    Angry

    Hi,

    Yes, i had talked to customer care regarding this & they told to submit the phone to nokia service center & at Noida Sector 1 Nokia service centre, i disscussed abt the spot on the screen they told that the phone may be damage when we will open the phone bcz the phone is touch screen & the spot may be big.

  5. #5
    admin is offline Administrator
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    Hello,

    Your phone is under warranty period, if they are not able to solve the problem then they have to replace it with new one.
    Submit your phone to the authorized Nokia care center, and if still face any problem then feel free to contact us.

    Thanks.

  6. #6
    Sachin01 is offline Junior Member
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    Angry

    Hi,

    I agree that the phone is still under warranty. But, Noida Nokia Service center engineer told me that the spot problem can't be resolved & if they tried to fix the problem the screen of the phone may be damaged & i may be charged for that.. I think that there is any manufacturing problem in the phone bcz the problem is still there just after 3-4 days of purchaseing the phone & GPS is also not working Regarding that i disscussed to the dealer & changed the Service operator with MTNL to Airtel but there are so many problems in the phone..

    Pls help me to replace the handset or to refund the ammount of phone.
    I will be highly grateful to you.

    Thanks
    Sachin
    9971773842

  7. #7
    admin is offline Administrator
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    Hello,

    Kindly send a Notice to the dealer on the above mentioned address, and also to:
    Managing Director,
    Nokia India Pvt Ltd.
    5F Tower A and B
    Cyber Green DLF,
    Cyber city, DLF phase II
    Sec-25 A Gurgaon, Haryana
    1122002

    mention all the details and attached the photo copy of both bill and the job sheet. And wait for at least 15-20 days for their reply.

    Note: Send the notice through the registered post and keep the slip safe, and also send a soft copy of the notice at admin@consumercourt.in


    Thanks


    For more information visit: videocon fridge

  8. #8
    Sachin01 is offline Junior Member
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    Question

    Dear Sir,

    Soft copy of Notice is also sent to you with Sachin_01kumar@hotmail.com ID on dated 20.03.09

    Thanks
    Sachin
    +91-9971773842

  9. #9
    Sachin01 is offline Junior Member
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    Hi,

    Sir, no revert till yet from Nokia side..

    Pls suggest...

    Thanks
    Sachin Kumar
    +91-9971773842

  10. #10
    Sachin01 is offline Junior Member
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    Angry

    Sir,

    No revert from nokia side after 15 days of notice period...

    Pls suggest, what should i do now????

    Thanks
    Sachin Kumar

  11. #11
    Sachin01 is offline Junior Member
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    Default

    Is there anybody to listen me??????????????????:&

  12. #12
    admin is offline Administrator
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    Hello,

    Kindly check the delivery status of the notice.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

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