Dear Sir/Mam.

I have submitted my Samsung Mobile handset (5233A) at Samsung's authorized service center Electro Serve center (Work Order No. WA54861013080) dated 2nd April 10. As per the date committed by them was 12th April-10. Now when I called the samsung personal for knowing the update, they further given me a date of 19th April.10 but again when i visited the center on 19th April 10 they said parts are not available and you will get it by 25th April-10 ,the same is happening till date and I've not recieved my mobile yet... I tried to call Area sales Manager and he gave me a committment of 3rd May-10, but today is 7th May and still no response... Even as per the rules they didn't povided me a standby phone also.

My request is to please take a strict action against these criminals and help me in getting my phone at the earliest.. If you can help then they should provide me the handset at zero cost..

Please help...

Regds

I Singh.

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