Dear Mr. Ghai,
I would sincerely like to apologize for the inconvenience you faced. Be rest assured to receive a call from Naaptol, as we have a special cell working, who will personally look into this matter and will get back to you shortly.
Also, if the product you have received is defective, I would request you to send it back, so we can replace it and re-deliver it to you.
We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.
Regards,
Amey Thakoor.
Customer Care.


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