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Against Naaptol (in association with Amar Ujala) for cheating, sending a bad handset

This is a discussion on Against Naaptol (in association with Amar Ujala) for cheating, sending a bad handset within the Mobile Handset forums, part of the Mobile category; I had ordered a Mobile through naaptol. Order no.313749 for D 9000. The phone was received on Saturday 23/4/10 and ...

  1. #1
    Unregistered
    Guest

    Default Against Naaptol (in association with Amar Ujala) for cheating, sending a bad handset



    I had ordered a Mobile through naaptol. Order no.313749 for D 9000. The phone was received on Saturday 23/4/10 and Rs 3199/ paid. To my utter surprise the phone recd. Is not worth and it seems that I have been cheated. It has following draw backs :-
    1. The battery backup is hardly 10 minutes---Very poor
    2. It has no Bluetooth.---How can data or songs be recorded/transferred.
    3. No data cable in absence of above.
    4. No SMS facility-----What is the use of keyboard
    5. No model number shown anywhere.
    6. Screen cover in loose /bad shape.

    It seems readers of AMAR UJALA and public stand cheated on showing faith in NAAPTOL.

    S K GHAI
    Mobile 9837135474

  2. #2
    girija.nair@naaptol.com
    Guest

    Default Respone to S K GHAI on his purchase of Mobile

    Dear Mr. Ghai,

    I would sincerely like to apologize for the inconvenience you faced. Be rest assured to receive a call from Naaptol, as we have a special cell working, who will personally look into this matter and will get back to you shortly.

    Also, if the product you have received is defective, I would request you to send it back, so we can replace it and re-deliver it to you.

    We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

    Regards,

    Amey Thakoor.
    Customer Care.

    Quote Originally Posted by Unregistered View Post
    I had ordered a Mobile through naaptol. Order no.313749 for D 9000. The phone was received on Saturday 23/4/10 and Rs 3199/ paid. To my utter surprise the phone recd. Is not worth and it seems that I have been cheated. It has following draw backs :-
    1. The battery backup is hardly 10 minutes---Very poor
    2. It has no Bluetooth.---How can data or songs be recorded/transferred.
    3. No data cable in absence of above.
    4. No SMS facility-----What is the use of keyboard
    5. No model number shown anywhere.
    6. Screen cover in loose /bad shape.

    It seems readers of AMAR UJALA and public stand cheated on showing faith in NAAPTOL.

    S K GHAI
    Mobile 9837135474

 

 

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