I'VE PURCHASED A SAMSUNG MOBILE FROM THE MOBILE STORE-ROHINI, DELHI.

AS PER THE SCHEME AT THAT TIME, I'VE GOT 5% CASH-BACK COUPAN FROM THE MOBILE STORE. I'VE SENT THAT CARD WITH PARTICULAR FORM TO CHANNAI OFFICE ON 10 NOV, 2009 & THEY HAVE RECEIVED THE SAME ON 16 NOV,2009. I'VE ATTACHED MY BILL COPY & CASHBACK COUPAN (coupan no.- PTMS00103122) COPY WITH FORM.

AS PER THE TERMS & CONDITIONS, WE CAN RECEIVE THE CHEQUE WITHIN 45 DAYS. WHILE I'VE NOT RECEIVED CHEQUE TILL DATE. MORETHAN 4 to 5 MONTHS HAVE BEEN PASSED.

MANY A TIMES I CALLED TO CUSTOMER CARE CENTRE FOR THIS MATTER, BUT I JUST GOT PROMICES FOR GETTING MY CHEQUE, & GAVE ME REQUIES NO. FOR THE SAME

IF YOU CAN DO SOMETHING FOR ME, THAN PLEASE GO FOR IT OTHERWISE, SUGGEST ME WHAT SHOULD I DO....??

If You are not proper person to help me regarding this matter, then give me information / or forward this complaint - which of your department is here whom I should contact for this.


Regards,

Vipul Vamja
MO. NO. 09811153074
J-125, ARAWALI KUNJ APT,
PLOT NO-44,
SEC-13, ROHINI
DELHI-110085
I'VE ATTACHED MY BILL COPY.
I'm not able to sent CASH-BACK COUPEN COPY & FORM WHICH I SENT TO THE MOBILE STORE-CHENNAI AS THIS FILE ARE OVER SIZE.

pls reply me...