Subject :- Wrong Product recieved

Dear Sir / Madam,

Iam Krishna Prasad from bangalore.I had booked I5800 Express Music mobile on 11-03-2010 bearing Order ID : 217435. And i recieved the parcel on 25-03-2010 at 7.20 am after repeated followup with Aramex courier service AWB no : 6352732982 , As per Aramex A/c No.36668068. But when i opened the Package i was cheated / mistake by having X.E88 mobile phone instead of I5800 Express music phone inside the package. I had paid via Cash on Delivery. But immediately i informed the courier dispatched person by name Mr.Guru on his mobile just a minute after it delivered but he washed his had saying he is not held responsible for wrong product.

I was charged 3999/-Rs for I5800 express music phone + 200/-Rs for shipping but i recieved X.E88 phone which is cheap mobile rating 2900/-Rs.only. I was cheated of 1100/- Rs and that to the product ( X.E88 ) is a worst mobile with low quality.

The delivery person of Aramex courier was Mr.Guru and his contact number is 9741838358, i immediately informed him, who gave his senior contact Mr.Prakash 9632300299 but his mobile is switched off.

The request with Naaptol and Aramex is to please check into the matter as early as possible and resolve the problem so that the Reputation of your companies doesnt get bad. The involvement of some lower end staffs is my suspect.

with regards,
Mr. Krishna Prasad
Bangalore