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A complaint with new Sony Ericson mobile

This is a discussion on A complaint with new Sony Ericson mobile within the Mobile Handset forums, part of the Mobile category; A bought a sony ericson mobile very recently with one year warranty. There is a problem with that mobile and ...

  1. #1
    Angelina Guest

    Default A complaint with new Sony Ericson mobile

    A bought a sony ericson mobile very recently with one year warranty. There is a problem with that mobile and hence i have given it to the dealer for service. The dealer is now holding that mobile for more than 15 days but not giving proper response. What should i do? Shall i ask for a new set?

  2. #2
    Rajesh Kumar. Guest

    Default Sony Service

    Dear Sir/Ma'am

    I,Rajesh kumar from jamshedpur feels very hard to say that i am realy facing
    problems in the service provided by Sony Service,Jamshedpur.

    I have complained regarding my Home Theatre problem but inspite of several
    calls,no one has taken any step forward towards it till now.

    Kindly take this mater seriously and do the needfull .

    Regards
    Rajesh Kumar
    Mob-+919004609351
    metrajesh.bits@gmail.com...

  3. #3
    Sony India Team is offline Junior Member
    Join Date
    Dec 2009
    Posts
    17

    Default Greetings from Sony India Team

    Dear Mr Rajesh,

    Your concern has been noted.At the outset, we apologise for the inconvenience faced by you.Please confirm has someone attended your complain ? If not, we would request you to register the same on our customer care no 1800-103-7799(toll free) or write to us on sonyindia.care@ap.sony.com

    Warm regards
    Sony India Team

    Quote Originally Posted by Rajesh Kumar. View Post
    Dear Sir/Ma'am

    I,Rajesh kumar from jamshedpur feels very hard to say that i am realy facing
    problems in the service provided by Sony Service,Jamshedpur.

    I have complained regarding my Home Theatre problem but inspite of several
    calls,no one has taken any step forward towards it till now.

    Kindly take this mater seriously and do the needfull .

    Regards
    Rajesh Kumar
    Mob-+919004609351
    metrajesh.bits@gmail.com...

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