I have a Samsung Marine B2100. I bought it on 14sep, 209 from joy electronics, G.T.Road,
Burdwan.
Now, i got a promlem in outgoing audio sound from my phone. so i gave the phone to the
Samsung's authorised service center : S.P.Infotech, 87, P.C.Mitra lane, Burdwan on 20.02.10.
They checked the phone & told me that "phone will be replaced" & 'for that phone will be sent
to main service center in kolkata".
But After 5days,i went there to ask if phone is replaced & noticed that phone was still
there in burdwan service center. They told me to receive it on first week end. But 06.03.10
they told me, "replacement is not approved". I asked exact date of receiving phone. But
they can't told me.
Now what to do??? please help me.
My contact details: Gourab Mukherjee, gourab.etce@rediffmail.com, 9749455575

Hello,

Kindly post the full job sheet details so that we can guide you accordingly.