This is a discussion on Poor Quality and Service of Samsung Mobile within the Mobile Handset forums, part of the Mobile category; I bought samsung mobile C3053 in august 09, I was convinced to see the battery backup specification in the product ...
I bought samsung mobile C3053 in august 09, I was convinced to see the battery backup specification in the product details at samsung website that said talktime upto 7 hrs and standby upto 340 hrs. To my surprise it's battery was drained out in 24hrs after the first recharge and never improved.
When approached BTM Service station in Bangalore they replaced the battery but that didn't work, after that they observed the battery backup for few days and told me they get battery backup of two days which certainly is lie but still far less than meeting the specifications.
Since than from last one month around 8 times have been to this service center and everytime they tell me they get it for 48hrs and phone is good. after figthing with them they will direct me to a new person who will keep it for observation again.
I am feeling humiliated by them and realizing they never wanted to accept the problem and fix it.
S/N - RW5S718892X
IMEI - 354680030818059
Date of Purchare - 01-08-2009
Mobile - 9945089035 (Bangalore)