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Relaince extra mobile biii

This is a discussion on Relaince extra mobile biii within the Mobile Billing Problem forums, part of the Mobile category; R/Sir, I have use Reliance Prepaid no( 9355522142) from 2010 in February 2012 we have receive a sms from reliance ...

  1. #1
    vpbanty is offline Junior Member
    Join Date
    May 2012
    Posts
    2

    Default Relaince extra mobile biii

    R/Sir,
    I have use Reliance Prepaid no( 9355522142) from 2010 in February 2012 we have receive a sms from reliance narnaul local office, In this Sms show Rs.125/- monthly rent in we get Rs. 250/- talk time+ R to R Local Free + Rs. 30/- local sms . But we have not its get & total change. we get in this Rs. 100/- talk time R to R chargable . In this metter i will call reliance customer care they say contect your local office. Local office person say they change this & all call detail But we have not get according to my plan. i will complain this in consumer online complain but we have not get responce in this metter.
    so please slove my complain ASAP.

    Thanks & Regards
    Vijay Pal
    cont. No.- 9355522142

  2. #2
    R_COMcare8 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    311

    Default

    Quote Originally Posted by vpbanty View Post
    R/Sir,
    I have use Reliance Prepaid no( 9355522142) from 2010 in February 2012 we have receive a sms from reliance narnaul local office, In this Sms show Rs.125/- monthly rent in we get Rs. 250/- talk time+ R to R Local Free + Rs. 30/- local sms . But we have not its get & total change. we get in this Rs. 100/- talk time R to R chargable . In this metter i will call reliance customer care they say contect your local office. Local office person say they change this & all call detail But we have not get according to my plan. i will complain this in consumer online complain but we have not get responce in this metter.
    so please slove my complain ASAP.

    Thanks & Regards
    Vijay Pal
    cont. No.- 9355522142
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  3. #3
    R_COMcare8 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    311

    Default

    Quote Originally Posted by vpbanty View Post
    R/Sir,
    I have use Reliance Prepaid no( 9355522142) from 2010 in February 2012 we have receive a sms from reliance narnaul local office, In this Sms show Rs.125/- monthly rent in we get Rs. 250/- talk time+ R to R Local Free + Rs. 30/- local sms . But we have not its get & total change. we get in this Rs. 100/- talk time R to R chargable . In this metter i will call reliance customer care they say contect your local office. Local office person say they change this & all call detail But we have not get according to my plan. i will complain this in consumer online complain but we have not get responce in this metter.
    so please slove my complain ASAP.

    Thanks & Regards
    Vijay Pal
    cont. No.- 9355522142
    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOMcare

  4. #4
    DILIP GAUTAM is offline Junior Member
    Join Date
    May 2012
    Posts
    2

    Angry reliance extra mobile bill & total opposite to the real plan

    R/Sir,
    I am dilip Kumar from new delhi, I have use Reliance Prepaid no( 7428198230) from 2010, In april 2012 I have received a call from Reliance voice BPO office pul pehladpur,delhi, In that call they told me a postpaid plan reliance simple PPS 199 Rs.199/- [COLOR=#009900 !important]monthly[/COLOR] rent+ in we get Rs. 250/- talk time free every month +my security amount rs.250 will adjust in my next bill . But i have not its get & total change. i get in this Rs. 100/- talk time R to R chargable . In this metter i will call reliance [COLOR=#009900 !important]customer care[/COLOR] they say contect your local office. Local office person say they change this & all call detail But i have not get according to [COLOR=#009900 !important]my plan[/COLOR]. i will complain this in consumer online complain but i have not get response in this metter.
    so please slove my complain ASAP.

  5. #5
    R_COMcare8 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    311

    Default

    Quote Originally Posted by DILIP GAUTAM View Post
    R/Sir,
    I am dilip Kumar from new delhi, I have use Reliance Prepaid no( 7428198230) from 2010, In april 2012 I have received a call from Reliance voice BPO office pul pehladpur,delhi, In that call they told me a postpaid plan reliance simple PPS 199 Rs.199/- [COLOR=#009900 !important]monthly[/COLOR] rent+ in we get Rs. 250/- talk time free every month +my security amount rs.250 will adjust in my next bill . But i have not its get & total change. i get in this Rs. 100/- talk time R to R chargable . In this metter i will call reliance [COLOR=#009900 !important]customer care[/COLOR] they say contect your local office. Local office person say they change this & all call detail But i have not get according to [COLOR=#009900 !important]my plan[/COLOR]. i will complain this in consumer online complain but i have not get response in this metter.
    so please slove my complain ASAP.
    Dear Customer,


    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


    Regards,


    RCOMcare

  6. #6
    R_COMcare8 is offline Senior Member
    Join Date
    Mar 2012
    Posts
    311

    Default

    Quote Originally Posted by DILIP GAUTAM View Post
    R/Sir,
    I am dilip Kumar from new delhi, I have use Reliance Prepaid no( 7428198230) from 2010, In april 2012 I have received a call from Reliance voice BPO office pul pehladpur,delhi, In that call they told me a postpaid plan reliance simple PPS 199 Rs.199/- [COLOR=#009900 !important]monthly[/COLOR] rent+ in we get Rs. 250/- talk time free every month +my security amount rs.250 will adjust in my next bill . But i have not its get & total change. i get in this Rs. 100/- talk time R to R chargable . In this metter i will call reliance [COLOR=#009900 !important]customer care[/COLOR] they say contect your local office. Local office person say they change this & all call detail But i have not get according to [COLOR=#009900 !important]my plan[/COLOR]. i will complain this in consumer online complain but i have not get response in this metter.
    so please slove my complain ASAP.
    Dear Customer,


    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.


    Cheers,


    RCOMcare

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