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This is a discussion on Wrong Amount deducted by Vodafone within the Mobile Billing Problem forums, part of the Mobile category; Dear Sir/Madam, I had activated my caller tune 3 months back. Vodafone had deducted Rs. 15 as download charges and ...
Junior Member
Wrong Amount deducted by Vodafone Dear Sir/Madam,
I had activated my caller tune 3 months back. Vodafone had deducted Rs. 15 as download charges and is deducting Rs. 30 as monthly charges. Now once 90 days were over they have again cut Rs. 15 as download charges for re activating the caller tune. They have made a company policy of deducting charges of Rs. 15 from every costumer once this 90 days are over even if the costumer does not downloads again.
In the bill its mentioned as download charges. They are not supposed to take charges again and again for the service the costumer has already paid earlier. Kindly look into the matter.
Regards,
Shishir Paliwal
919920331145
Moderator
Dear Sir,
For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.
Regards,
www.consumercourt.in
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