Hi,

I went to Mahedipatnam Store and gave request on feb 16th regarding migration, from postpaid to prepaid. i paid till Feb 16th bill and they gave me one sim card and said it will migrate within three days. i am happy for that. The next day one guy(from this number 9985675238) called from vodafone and said " Sir, as your having corporate plan we cannot do migrate directly you have to change 50rs plan for month, after month we will do migrat", immediatly i asked him, when i came to vodafone store yesterday Why you guys didn't inofrm the same thing, he said it was our mistake, atlast i said am okey with 50rs plan for one month, but it should be done after month, he said okey sir. I thought it was done i mean my plan changed to 50rs plan. But it was not done, my bill generated with my previous plan which is 199. I made a call to customer care and they said we will look into this. thats it. Nothing happen, am busy with office work and unable to visit vodafone store. After one week my outgoing calls are cut off. Next month bill generated with same 199 plan. i am surpriced. i went to vodafone store and asked the guy who took my request on feb 16th. He said it was their mistake to not changed to 50rs plan, he asked me to pay 100rs and extra 25 rs another prepaid. I paid him what he asked. infornt me he kept a mail too. He said it will done within 2days. 2days passed, 2weeks passed. still i didn't migrated. i made a call to customer care and gave complaints. But no use. I went to vodafone store(Mahedipatnam) today, i didn't find the Guy who has taken my requests, i asked one of them they said he will come at 1. so i asked her to look my request. she said, if you pay me the bill(which is generated with 199rs plan). I said whole history to her, shez not accepting my request. She saying New things to me, There is no plan request for 50rs, and your Outgoing calls are cut off from this month 6th. she blowed up my mind. There is nw Word from my side. I don't know Why they are doing like that. At same store The guy said pay me 100rs it will be done. when i went for status she saying you have to pay the full amount. I am getting irritation with Vodafone. Here are all request which they are tried act as working on my request,

Feb 16th 1345511052
March 28th 1355448438
Achknolegment on 23rd April

Mobile no: 9160604848 Relationship no: 1.49922504
E Lakshmikanth Goud







Please help me out of This.