Dear Customer,

This is to inform you that your concern listed 18 June 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com

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Hi,

This is rajesh and my mobile no 9000832345. I recharged my accnt with rs 222 yesterday and my balance is deducted and when i rang customer service people they informed that balance has been deducted for downloading in my mobile, but i had my 2g accnt recharged and having balance of 1 gb at the time of amount deducted from my account and this never happened to me before even when i downloaded in my mobile

Secondly i recharged with 50rs from Sbi and transaction code i received on my mobile SBI Ref. No. IGC4157906 and amnt has been deducted when i checked in my online bank but i did not get any update in my balance. Please look into this ASAP

Thanks,
Rajesh

Namaste Rajesh,

This is to inform you that your concern listed 23 Aug 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Namaste Rajesh,

We would like to inform you that your concern listed 23 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi,

I have made the transaction through my HDFC account "Prepaid mobile recharge" for Rs 222. But i didnt receive the confirmation message from
AIRTEL for recharging my mobile 9725764832 . Also the amounts is not credited to my mobile and i was charged the amount in HDFC bank.
and airtel customer care people are not answering my call.

Could you please take my request and do the needful.

Thanks and Regards,
Atul Jain

Hi,


I have made the transaction through my HDFC account "Prepaid mobile recharge" for Rs 222. But i didnt receive the confirmation message from
AIRTEL for recharging my mobile 9725764832 . Also the amounts is not credited to my mobile and i was charged the amount in HDFC bank.
and airtel customer care people are not answering my call.


Could you please take my request and do the needful.


Thanks and Regards,
Atul Jain

Hi,


I have made the transaction through my HDFC account "Prepaid mobile recharge" for Rs 200 on 16/09/12. But i didnt receive the confirmation message from
AIRTEL for recharging my mobile 9725764832 . Also the amounts is not credited to my mobile and i was charged the amount in HDFC bank.
and airtel customer care people are not answering my call.


Could you please take my request and do the needful.


Thanks and Regards,
Atul Jain

Namaste Mr. Jain,

This is to inform you that your concern listed 16 Sep 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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Hi,
I tried to recharge my airtel number 9944629853 for RC50 from the website "pay.airtel.com/PrepaidOnlineRecharge/mobileRecharge.jsp" on 26th sept 2012 at 6pm.The money of RS50 got deducted from my LVB card but the number hasn't been recharged with RC50.I kindly request to look into the issue and recharge my number with RC50.

regards,
Anas
9944629853

Namaste Mr. Jain,

This is to inform you that your concern listed 16 Sep. 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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hi ,


my name is ritu arora .Today i have recharged my airtel mobile of Rs 444 no. 9210483097 from my icici debit card and
paymeant is deducted from my icici account but i could not get any balance on my mobile or any confirmation.
my reference no is 0358661440. please see this matter because i have already lost my balance in my icici acoount .but my
mobile is not recharge

Namaste Mr. Jain,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I did an online recharge for Rs.100 through Axis netbanking on 20/10/12. The amount has been debited from my account and the payment ID is 0057175955 and reference is ICONN/57175955/201012/AXIS MOBILE RECHAR. The amount has not been credited or recharged to my mobile number 9566086824. Please do the needful to credit my mobile number at the earliest.
Thanks

Namaste (9566086824),

This is to inform you that your concern listed on 22 Oct. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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