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Thread: reversal of charges + reversal of late payment charges

  1. #1
    Unregistered Guest

    Default reversal of charges + reversal of late payment charges

    The late payment fees are not for one number, its for the following numbers

    9940062195- 75 rs
    9840988373- 50 rs
    9790920275- 75 rs
    9840745694- 50 rs
    9790998800- 75 rs
    9840980620- 50 rs
    9840983747- 50 rs
    9840247414- 50 rs
    9840940169- 50 rs
    relationship no.- 103-100141529- 110.86 rs

    The total amount for late payment fees to be reversed is 635.86 rs. I have not
    recieved a reply for that till now. Also for my previous mail regarding reversal of
    charges for 4 numbers

    9840983747
    9840940169
    9840352325
    9840745694.

    (For these 4 numbers the new plan got activated from 24th june(despite request made
    before 20th june) and hence from 20th june to 24th june their bill has been
    inflated. I request you to revert back those charges)

    you did not reply and those charges hv not been waived off in the current bill.
    There is no reply from airtel or the appelate tribunal.

    Everytime i get a reply saying this is your service request number & you will be
    replied in 24 hours, & then there is no reply at all.

    This time iam not going to pay my bill for all 14 numbers till the late payment
    charges are waived off, as my payment was made on
    4th aug, much before the due date. There was a problem in your updation which has
    resulted in late payment charges. Also for my previous mail
    i need a reply as to why the charges were not being waived off, as there was a
    problem with airtel in changing the plan.

    Till i get a reply iam not going to pay my bill, also i will tk you to consumer
    court for harrasing me for so long.

    Rgds

    Vipul Kothari
    9840352327

  2. #2
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    Dear Mr. Kothari,

    For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.

    Kindly inform us that which company levels you have already approached, to sort out your complaint?

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