+ Submit Your Complaint
Results 1 to 4 of 4

Wrong Bill and Harresments and Threats

This is a discussion on Wrong Bill and Harresments and Threats within the Mobile Billing Problem forums, part of the Mobile category; I was a Airtel Lover until they penalised me for selecting that network. I was using a Post Paid Connection ...

  1. 02-10-2012, 04:36 AM #1
    rahil syed
    rahil syed is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default Wrong Bill and Harresments and Threats

    I was a Airtel Lover until they penalised me for selecting that network. I was using a Post Paid Connection from Airtel and activated GPRS pack of 96 RS for 2GB usage and i didnt even use entire 2gb but was billed for 3000 RS so i called cutomer care and asked the reason and i was said that the paxk i got was to use only airtel live which is applicable to use only their website. Which is just cheating the customers. So i cannot pay for something which i never used and didnt want.

    And importantly i am getting harreshment calls and warnings from airtel employees.


    Thanks ,

    Rahil Syed
    9916407484
    Submit Complaint.. Submit Complaint..
  2. 02-15-2012, 06:53 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,838

    Default

    Dear Rahil Syed,

    This is to inform you that your concern listed on 10 Feb. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Twitter

    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  3. 02-15-2012, 10:07 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,838

    Default

    Dear Rahil Syed,

    This is to inform that your concern listed on 10 Feb. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
  4. 02-17-2012, 05:00 AM #4
    rahil syed
    rahil syed is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default

    Dear Rakesh,

    Fyi, my mobile no was 9980288900 . And also if you want to know exactly wat had happened i request you to kindly make a request to BLR call center and ask them to pull out the call recording .


    Waiting for your promt response .


    Thanks,

    Rahil Syed
    9916407484
    Submit Complaint.. Submit Complaint..
  5. 03-06-2012, 05:11 AM #5
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,838

    Default

    Dear Rahil Syed,

    We would like to inform you that your concern listed 10 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
+ Submit Your Complaint
« Balance deduction from Airtel for my no 9845141436 | unauthorized bill amount on GPRS usage »

Similar Threads

  1. Wrong bill and wrong DSL Plan IN OUR BILL. - Airtel Broadband Service
    By Roysahab in forum Internet Services
    Replies: 0
    Last Post: 08-29-2011, 12:39 PM
  2. Airtel gave wrong Bill and not reverting to correct bill on - 080 - 42178015
    By epk34 in forum Hosting
    Replies: 0
    Last Post: 07-18-2011, 06:36 PM
  3. Airtel gave wrong Bill and not reverting to correct bill
    By epk34 in forum Broadband
    Replies: 0
    Last Post: 07-18-2011, 06:07 PM
  4. Wrong Bill Raised for SMS usage of 3600/- Rs (whereas total bill is 6192/-)
    By tarungupta83 in forum Mobile Services
    Replies: 4
    Last Post: 05-13-2011, 11:18 PM
  5. harassment ,threats, no documentation of service,harassment,threats
    By Unregistered in forum Internet Services
    Replies: 1
    Last Post: 01-11-2011, 03:07 PM

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules