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Airtel postpaid wrong billing practises

This is a discussion on Airtel postpaid wrong billing practises within the Mobile Billing Problem forums, part of the Mobile category; I have submitted my billing issues 2 days back in this forum and about 2 months back have been communicating ...

  1. 02-04-2012, 11:05 AM #1
    Thiruvenkatam.S
    Thiruvenkatam.S is offline Junior Member
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    Angry Airtel postpaid wrong billing practises

    I have submitted my billing issues 2 days back in this forum and about 2 months back have been communicating with Airtel. My mobile no is 98455 44894. I have an Airtel subscriber for the last decade or so.

    Pl refer to my previous complaint dated 02.02.2012 in this forum. I have stated the full account of the story.

    Till date no body has come foreword from AIRTEL to solve the issue but i am being harrased from the collections people for payment. I have decided not to pay a single penny unless my wrong billings are rectified.

    Thiruvenkatam.S
    Mob: 98455 44894
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  2. 02-09-2012, 02:51 AM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Thiruvenkatam.S,

    This is to inform you that your concern listed on 04 Feb. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. 02-09-2012, 03:35 AM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Thiruvenkatam.S,

    We would like to inform you that your concern listed 04 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook
    Submit Complaint.. Submit Complaint..
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