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Vodafone's unprofessional actions with my account

This is a discussion on Vodafone's unprofessional actions with my account within the Mobile Billing Problem forums, part of the Mobile category; I had a vodafone number from Mumbai - 9930207361. I wanted to get it disconnected as i had moved to ...

  1. 02-04-2012, 06:07 AM #1
    somanath.ghalimath
    somanath.ghalimath is offline Junior Member
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    Default Vodafone's unprofessional actions with my account

    I had a vodafone number from Mumbai - 9930207361. I wanted to get it disconnected as i had moved to USA. I sent 2 different emails to Vodafonecare.Mum@vodafone.com along with the Vodafone Priority form attached on 25/11/2011, Vodafone did not acknowledge it and further more it has charged my bank direct debit for next two months December and January. This is highly unprofessional and highly unethical.

    Please settle my money as i have been charged illegally for two months even i after requested for disconnect.
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  2. 02-04-2012, 10:45 PM #2
    somanath.ghalimath
    somanath.ghalimath is offline Junior Member
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    Vodafone ppl, have the minimum courtesy to acknowledge the issue the consumer is facing, this is pathetic
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  3. 02-07-2012, 09:49 PM #3
    somanath.ghalimath
    somanath.ghalimath is offline Junior Member
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    CAN I EXPECT ANY REPLY from VODAFONE ?????????????????????
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  4. 02-08-2012, 11:22 AM #4
    vodafoneindia's Avatar
    vodafoneindia
    vodafoneindia is offline Senior Member
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    Hi Somanath,

    Please email the details of your concern to corporate.assist@vodafone.com, we'll get back to you with assistance at the earliest.

    Regards,
    Vodafone Customer Care
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