this is to bring to the notice of the concerned people and this forum , the fraudulent ways in which airtel is exacting heavy amounts from its post paid customers. as a loyal airtel user for over a decade it is very difficult for me to say that airtel has not only lost its network services but has resorted to dishonest means to levy money from its customers.
having purchased the number 9818705050 in october of 2011 , i used the number with a nokia n8 handset.when buying the number i told the executive about the repective plans i wish to operate on my phone which included a rupees 198 internet plan. i wasn't informed that airtel with nokia n8 give free access to the internet for two months, but after changing my handset in november of 2011 i was charged for internet usage as per the no rental 3G plan which was activated without intimating me. the act of airtel charging me a bill of 6000 rupees for the same comes across as an example of the lackadaisical attitude of a company which promises to one of the best network providers of the country.
absolutely disgusted at the the services and the followup.
Shiv verma
9818705050