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Bharti Airtel fraudulently deducting balance

This is a discussion on Bharti Airtel fraudulently deducting balance within the Mobile Billing Problem forums, part of the Mobile category; i received a message regard activation of 2g pack from airtel despite i havent ,moreover there is a airtel number ...

  1. #1
    himanshu_ is offline Junior Member
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    Angry Bharti Airtel fraudulently deducting balance

    i received a message regard activation of 2g pack from airtel despite i havent ,moreover there is a airtel number 911400360073 ,whenever a call come from this number and you pick it up it will deduct 1 Rs from my account !! answer it ,also today is 26 Jan 2012 and i want to know the money deducted from my account for number 8800871301 in the last three days because i know forcibly a pack is activated ...Answer it.

  2. #2
    ankitchakraborty.bcrec is offline Junior Member
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    Exclamation Bharti airtel deducting balance fraudulently

    Since many days my balance have been deducted for no reason. When i called customer care they told me some service has been activated on my number when i urged to stop them they gave me this complaint reg number (cbdmo20126234120) and told me that it will stop from tomorrow. Yesterday airtel have deducted rs 17 from my account. When i asked the reason they said rs15 was for renewal of some filthy service that i don't need on my mobile and rs.2 for two other services. Day before yesterday i called customer care regarding this balance deducting problem they registered the complaint and told me to dial *123*5# and check the services and unsubscribe them. I did unsubscribe all the services even though rs.17 yesterday and rs.2 today have been deducted without any reason. Since i have not registered for any services i did not check but balance very often but i did not know that this kind of thing is happening in my back. This balance deducting problem have been there since many days and i am not sure about the exact date but from last three days under my notice i found a deduction of rs24 from my account. This is causing me a great problem. So i am bound to launch this complaint. My mobile number is 7896775544. Assam circle bongaigaon. I NEED THE REPLY.

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Himanshu,

    This is to inform you that your concern listed on 26 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  4. #4
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Ankit Chakraborty,

    This is to inform you that your concern listed on 26 Jan. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  5. #5
    Airtel_Presence's Avatar
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    Dear Ankit Chakraborty,

    We would like to inform you that your concern listed 26 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  6. #6
    Airtel_Presence's Avatar
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    Dear Himanshu,

    We would like to inform you that your concern listed 26 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  7. #7
    Airtel_Presence's Avatar
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    Dear Himanshu,

    We would like to inform you that your concern listed 26 Jan. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
    Facebook - Airtel Presence | Facebook

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