Hello Sunny,

Thanks for the time on our call, we trust we were able to address your concern. We would like to inform you that an amount will be credited to your account as a gesture of goodwill, and the service will be deactivated within 24 hours. Email us at vodafonecare.upw@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal

hi,
i want to say that u have given me the assurance that the service will be deactivated with in 24 hours but the same is not deactivated yet.
and when i call ur customer care ...
they give me the wrong information and disconnected my phone...
ur executive name is shahid khan and the time of call is around 4 pm .
please look into the matter .....

hi,
i want to know about the progress in my case ...??????????

Hi Sunny,

Please be informed that the reversal was processed on the 25th. We would also like to inform you that the service has been deactivated. You can reach us at vodafonecare.upw@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal