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Tata Docomo deducting balance

This is a discussion on Tata Docomo deducting balance within the Mobile Billing Problem forums, part of the Mobile category; Dear sir, My mobile no is 9028973480. It is TATA DOCOMO prepaid connection. I am Regularly getting the messege that ...

  1. #1
    shashankkp12 is offline Junior Member
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    Default Tata Docomo deducting balance

    Dear sir,
    My mobile no is 9028973480. It is TATA DOCOMO prepaid connection. I am Regularly getting the messege that i have charged for something i didnt download. this is happened atleast 4 times.
    Please look into this matter.

  2. #2
    TATADOCOMO is offline Senior Member
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    May 2010
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    Dear shashanK.

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    sumcty is offline Junior Member
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    Jan 2012
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    Angry tata docomo balance deduction!!!!:X

    Sir,my no. is 8961005070,I'm xtremely depressed with my problem.I recharged my balance with Rs.10 almost 5 times non-stop.But after sumtime,it shows that my balance is Rs.0.12 or something near this balance.I hasn't ever activated any plans like caller tune or anything costing high. Please try to solve the problem as fast as possible.
    From,Sumit.....

  4. #4
    TATADOCOMO is offline Senior Member
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    Hi Shashank,

    Greetings From Tata DOCOMO!

    As per our records the deducted amount of Rs. 22 has been already credited to your account & VAS service has been deactivated.

    Thanks and Regards
    Customer Care
    Tata DOCOMO

  5. #5
    Tata DOCOMO is offline Senior Member
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    Hi Sumit,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  6. #6
    pankajsharma1610 is offline Junior Member
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    sir,
    my name is pankaj and my phone no. is 7206708036.i have been charged rs.32 for unknown reason and when i called to tata docomo customer care,they just told me that i clicked on a chargeble

  7. #7
    Tata DOCOMO is offline Senior Member
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    Hi Pankaj,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  8. #8
    jhamnani.pankaj is offline Junior Member
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    Default balance deduction without request for service act

    i have a docomo prepaid connection.my mob number 976315O15O i have been debited many a times these days without any service activation. today also my no. was debited Rs.5O on 23rd Dec also Rs.5O wer debited. many a times 1O Rs.gets debited and msg comes for dialogue bazzi..i have not activated any service neither i want any service.plz look into this matter and help soon

  9. #9
    TATADOCOMO is offline Senior Member
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    Hi Sumit,

    As per our records the charges have been levied correctly for CRBT usage. Hence, we would unable to refund the amount but restassure,VAS service has been deactivated to avoid this situation in future.



    Thanks and Regards
    Customer Care
    Tata DOCOMO

  10. #10
    Parveen123 is offline Junior Member
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    Feb 2012
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    Dear sir,
    My mobile no is 8699300182.
    There is regular deduction of balance since 4 days. I haven't subscribed to any kind of service. Please check it and refund the money.

  11. #11
    Tata DOCOMO is offline Senior Member
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    Hi Praveen,

    Greetings from Tata DOCOMO!

    We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

    Should you require any further assistance please mail us at social@tatadocomomarketing.com

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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