This is a discussion on Double amount charged for Reliance 599/- scheme within the Mobile Billing Problem forums, part of the Mobile category; Dear sir, I am using Reliane cdma bearing Mobile no-9338142652. We are the valued customer of your product. On 26.12.11 ...
Dear sir,
I am using Reliane cdma bearing Mobile no-9338142652.
We are the valued customer of your product.
On 26.12.11 we approached one of the shop at jeypore,Dist-koraput(odhisa)
For recharge of Rs 599/-
Since then there was no response.
Being emergency we recharged Rs 27/- to meet our emergency.
On 28.12.11we recharge thro’ net.
Meanwhile shop keeper informed that mobile has been recharged.
But we have not receied any any message.
Inthis way we have paid twice the amount.
Through this letter I request your good self to kindly refund one of the payment
Orelse make necessary arrangement so that this amount may be used next month.
we wrote to recharge nodal officer. His reply is also pasted
Regarding your query, please be informed that we have verified the status of your transaction (Transaction ID:45880014, Order ID:R06461426c11, Rs.27) with the operator and found that it was success at their end. The Operator ID of the same transaction is (5039085608).
Kindly contact your operator and tell them this operator id- 5039085608 . for further query
Hope this resolves your query.
Regards
Team rechargeitnow.com
Please do not respond to this mail.Should you have any further queries, please submit the contact us form with the appropriate description.
But they did not wrote about our recharge of Rs599/- one through mobile shop aswell as through net.