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unfair billing issue from vodafone

This is a discussion on unfair billing issue from vodafone within the Mobile Billing Problem forums, part of the Mobile category; Dear Sir /Madam, Kindly clarify my bill usage. My data counter widget shows my usage of last month 2000.29 MB ...

  1. #1
    kaushaldarji69 is offline Junior Member
    Join Date
    Jan 2012
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    1

    Default unfair billing issue from vodafone

    Dear Sir /Madam,

    Kindly clarify my bill usage.

    My data counter widget shows my usage of last month 2000.29 MB

    Then how do you charge me additional 711.00 rs.

    I will not pay my bill until I get satisfactory clarification from Vodafone site.

    Its look like your unfair business practices.

    I face below problem after ported from BSNL to Vodafone in last 4 months.

    1. Initially when I ported my no., bsnl easily completed their procedure & handed over to Vodafone, in spite of I got my no. started 2.5 days late , when it should be started in no time.
    2. Even when I applied in written that to start 2G internet services from oct-11 onwards , Vodafone started it from 28 sep-11 without informing me, and charged that amount in same month bill.
    3. Even more in this month I am being charged unfair 711.00 RS of additional internet usage.

    I am extremely sad to approach you frequently.

    Kindly make your satisfactory customer relationship.

    Hope for your kind attention.



    Note : in spite of i am being ignored by Vodafone.

  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
    Join Date
    Dec 2009
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    3,502

    Default

    Hello Kaushaldarji,

    Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at Vodafone India - Complaints - Requests - Enquires so that we may assist you better. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care

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