I had got my ISD service deactivated in March 2011 and asked for refund of Rs. 4000 security amount. Reliance refused to refund the amount, and said they would adjust the same in the bill. When it was not done for a couple of months, we wrote to the head office and received a letter dated June 14,2011 from reliance that "deposit amount toward ILD service will be adjusted with the bill". After 7 months, we have contacted reliance several times, visited the web world several times but they are not adjusting anything. They are also putting late fees for last 3-4 months and have barred the outgoing service.
Please get this resolved.