This is a discussion on Vodafone Gprs Complaint within the Mobile Billing Problem forums, part of the Mobile category; Dear sir/mam, I am customer of your reputed company vodafone. My number is +919991590117. I have activated rs 27 data ...
Junior Member
Vodafone Gprs Complaint Dear sir/mam,
I am customer of your reputed company vodafone.
My number is +919991590117.
I have activated rs 27 data plan on my phone.After 15 minutes i got message that my plan is activated.
I rechecked it by dialing *111# then pressing 2 then 6 then 1.This took me to activate data plan uusd.
It was showing me that 300mb plan is activated.
I started browsing and rechecked my balance everything was correct.
Then after 10minutes i again started browsing and after some time my browsing was stopped.
I checked my balance.It was showing 0 paisa.
I called customer care executive and told everything about it he said i am transferring your call to senior executive.
I was waiting continuously for 45 minutes during transfer then i disconnected.
My initial balance was :- 188
After 27 gprs pack :- 161
After some time :- 0
I am really disappointed that customer care told me there is no data plan activated on your phone.
I am having confirmation message also in my phone saying that my plan is activated.
If my problem is not solved i will tell it to trai and file complaint against vodafone.
Thankyou
Karandeep
Senior Member
Hello Karandeep,
Thanks for writing to us. We tried calling you but were unable to get in touch. Kindly share with us your alternate contact number here Vodafone India - Complaints - Requests - Enquires so that we may assist you better. For any further assistance please write to us at vodafonecare.har@vodafone.com Happy to help!
Kind Regards,
Vodafone Customer Care, Haryana
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Internet doesn't work I have been using Vodafone -prepaid since last two years. I need Internet on my cellphone 24 X 7. I have activated Rs95 for 1 GB Data pack. But half of the time the internet is not working, the complaint number 198 also doesn't work, the only response that I receive is that they don't have any information related to this. the solution provided by the customer care (111) is that "Madam, please switch off your phone and switch it on, or otherwise take the sim out and insert it again." If there is enough network to make the calls then why cant the internet work. I have to switch ma phone off and on at least 20 times in a day. I have made up ma mind to go for number portability.
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