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Airtel Deducting Money every time

This is a discussion on Airtel Deducting Money every time within the Mobile Billing Problem forums, part of the Mobile category; Hi this is prasanna kumar (9989987967), I am using airtel net work,Airtel deducting myaccount balance every time,for this i contacted ...

  1. #1
    prasanna.sep13@gmail.com Guest

    Angry Airtel Deducting Money every time

    Hi this is prasanna kumar (9989987967),

    I am using airtel net work,Airtel deducting myaccount balance every time,for this i contacted the customer executive they said this service activated that service activated to ur number lub lub lub storys,at that time i told to customer care executive to cancel what are the servicess activated to my number they said ok and send complaint number this is happend at first time,But i face this problem for past 4months and NOw today also they deducted my money for the confirmation i called to 198 and explain problem for this Customer executive respondce wait for few minutes i vl let u know the details like this and cut the call,THIS IS THE WAY TO TREAT CUSTOMERS,CUSTOMERS HAVE NT ANY TIME ARE U THINKING LIKE THAT' AND one more i have one friends family number for that number also they deducted call rates as normal rates but they deducted money from account as special five numbers

    Please look into above issue i want to change net work if u not resolve this problem

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Prasanna ,

    This is to inform you that your concern listed on 4 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Prasanna ,

    We would like to inform you that your concern listed 04 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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