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Mobile balance not credited

This is a discussion on Mobile balance not credited within the Mobile Billing Problem forums, part of the Mobile category; To whomsoever it may concern, My mobile no. is 8976823924. I did online recharge on 28 Oct 2011. My bank ...

  1. #1
    aniket88 is offline Junior Member
    Join Date
    Nov 2011
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    1

    Default Mobile balance not credited

    To whomsoever it may concern,

    My mobile no. is 8976823924. I did online recharge on 28 Oct 2011. My bank account was debited that very evening but balance was not credited to my mobile. The operator is Tata Docomo. I tried calling them but they do not address my query. They asked me to email the complaint. I did so but they haven't got back to me. I'd like to file complaint for fraudulent service by Tata Docomo.

    I request you to take this issue upto the concerned authoroties.

    Thank you,
    Aniket Talekar

  2. #2
    prasanna572 is offline Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Default

    dear sir/madam


    my mobile no is 9912679442.i am using idea .i did online recharge on 2nd nov 2011.my bank account was debited but balance was not credited to my mobile.even i got mesg from idea celluler i.e thanks for making money for online recharge by using idea celluler website ur credit will be added soon .but it didn't added.i called so many times to customercare but they doesn't respond.i have only my idea recharge code i.e 42890455.i lost my transaction id. pls help me

  3. #3
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
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    969

    Default

    Quote Originally Posted by prasanna572 View Post
    dear sir/madam


    my mobile no is 9912679442.i am using idea .i did online recharge on 2nd nov 2011.my bank account was debited but balance was not credited to my mobile.even i got mesg from idea celluler i.e thanks for making money for online recharge by using idea celluler website ur credit will be added soon .but it didn't added.i called so many times to customercare but they doesn't respond.i have only my idea recharge code i.e 42890455.i lost my transaction id. pls help me


    Dear Sir,

    We would like to inform you that the transaction of Rs.30/- dated 3rd Nov 2011 through web recharge has already been updated on 2nd Nov 2011 for your Idea account.Thus we request you to check the same.

    Regards,
    Ideacellular

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