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Prepaid Vodafone 3G plans are misleading..CHEATERS. Do Not Go for it. Vodafone Cheats

This is a discussion on Prepaid Vodafone 3G plans are misleading..CHEATERS. Do Not Go for it. Vodafone Cheats within the Mobile Billing Problem forums, part of the Mobile category; Ever heard of negative balances in prepaid account. Maybe yes upto 5 or 10 rupees. Ever heard of Rs 1000+ ...

  1. #1
    poojaraj is offline Junior Member
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    Oct 2011
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    Angry Prepaid Vodafone 3G plans are misleading..CHEATERS. Do Not Go for it. Vodafone Cheats

    Ever heard of negative balances in prepaid account. Maybe yes upto 5 or 10 rupees. Ever heard of Rs 1000+ Debit in a Prepaid account. Yes. This is what is happening with Vodafone 3g. If you take a 3G prepaid Plan say MI850 which offers 6GB, and assume that once the 6GB is over your internet will not connect...You are Wrong. Vodafone Claims that if you are logged in even after your limited prepaid Data has exhausted, they do not disconnect your services. On the contrary they allow you to use the services at very high rates and dont even inform you that your balance has exhausted and you are using the services at very high rates. when you recharge the next time they deduct the entire amount from your recharges . I had activated MI850 plan and since it got over last night, I recharged for Rs: 786 full talk time along with a Rs:500 with 450 as talk time. Totally I recharged for Amount 1286 assuming that i will get a balance of Rs: 1236. I recharged these amounts to reactivate my MI850 Plan. on sending the Act MI850 message in 144 i got a reply that there was a negative balance of Rs: -1278 in my account. Hence, inspite of my recharges the account showed a negative balance of Rs: -42/- My heart skipped a beat and I was horrified to know that after these recharges my account had a negative balance of Rs:-42/-. I called up Vodafone Care on 116 and there i was informed by the Customer care representative Mr. Akash that My account was having a negative balance of Rs: 1,278/- How can that be true? Can a Prepaid account have a negative balance of Rs: 1,278/-...? Ever heard of any such instance.This is happening with Vodafone 3G. BEWARE the customer care says had I not recharged today, they still would have allowed me to use the internet at those high rates 10ps per 10 kb till I recharged and there is no specified limit for the same. Shocking...Prepaid card with no limit for extended use. Cheats...Cheats...just want to prey on unsuspecting Customers. If you refuse to pay on the grounds that a Prepaid is not supposed to work after the balance has exhausted...you will be shocked. They will send recovery people to your house for a Prepaid account too...! VODAFONE....Pathetic. Cheaters....Liars...Exploiting on unsuspecting customers

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    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Hello Poojaraj,

    Thank you for writing to us with your concern. We are sorry for the inconvenience faced. Please share your contact number with us at Vodafone India - Complaints - Requests - Enquires so that we may assist you better. For any other assistance you can call us on 198 (toll free number).

    Kind Regards,
    Vodafone Customer Care

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