Originally Posted by shekar v menon

Tata Docomo is falsifying information on the bill provided by them. And the costumer service department keeps pestering even after repeated complains about the same. The bill issue was not solved even after registering the issue multiple number of times. The issue was supposed to be solved by the 12th. On the said date i received a message stating the issue has been resolved but it was never properly discussed with me.

Dear Mr. Shekar,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Docomo connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.