Originally Posted by Unregistered

In thiruvannamalai i got a tata indicom internet connection(photon) postpaid, in 2009.However it developed problem in january 2011.I informed the company they took my device saying they will get it repaired.Until june i didnot get it back and to make things worse TATA iNDICOM issued me a notice of non payment.I immediatley contacted the company ,onlythen did they realise the device was with them.so it was settled that i pay soem 264 rupees and disconnect the service ,whihc i agreed to.But today i am receiving a lawyer notice for rupees 970 .Problem is the pewople who took franchise of TATA indicom are no lomger there .The lawyer ofccie wante a letter of disconnection for the company.I believe many people in our town have faced this problem.I tis atrocious.

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Photon Plus connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Docomo.