Originally Posted by kuldeepdhoot

Sir, whenever i recharge my delhi reliance gsm balance, some amount of balance is always deducted without any notification and bt i didnt activate any paid service from reliance... the same problem is also with my 2 friends... now my customer care calling is also barred.... so sir i want to lauch this complain against reliance gsm.. sir also help me to make rti against this.

Hi Kuldeep,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

You may write to us at http://on.fb.me/fzplqp with all the details.

Regards,

RCOMcare

dear concern


it is sorry to say you that i am the regular customer of reliance GSM mobile number 9015388837 service and have been facing the problem of regular basis of balance deduction from my account. i had spoken on 01130333333 with sunny, nidhi , lalit and every time they have told me that some services had been activated so my balance had been deducted . they also assured me that they had unsubscripted my all the service and waved my balance.but again after few hours the same process continued .
it is really sorry that if the same will continued then i will not use any reliance service in future.


Thank x and regard
Ajeet Dubey
9015388837
lovelyajeet@gmail.com

Hi Ajeet,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Hi Ajeet,

We hope we were able to assist you with your complaint to your satisfaction.

In future, you may write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare