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Reliance CDMA : Wrongly Billed for unused Service : Netconnect

This is a discussion on Reliance CDMA : Wrongly Billed for unused Service : Netconnect within the Mobile Billing Problem forums, part of the Mobile category; Dear Sir, I would like to bring to your notice that I started getting charged for Netconnect Service for the ...

  1. #1
    vanitanigoo is offline Junior Member
    Join Date
    Sep 2011
    Posts
    3

    Default Reliance CDMA : Wrongly Billed for unused Service : Netconnect

    Dear Sir,

    I would like to bring to your notice that I started getting charged for Netconnect Service for the number 9324466686 from 11 August 2011 till date, the service which I have never used nor using it.

    The charge of Rs. 361 was billed to me for the period of 11 Aug 2011 to 10 Sep 2011. Currently also the unbilled usage is of Rs. 823(wow now while writing this complaint it has increased to Rs. 937.3) wherein I have made hardly any calls to cross even an amount of Rs. 50/-. I suspect a misuse of the service of Netconnect on my number by someone else. I have also contacted the customer care at *222 on which they said they would be escalating the matter as they are not able to identify the issue. I also requested them to block the netconnect service till they identify the issue.

    I want this to be stopped as soon as possible and the wrongly billed amount be repaid back to me.

    I am a DAPO customer and using the services of Reliance from almost 8 yrs and such a negligence from Reliance is intolerable.

    If the matter is not resolved I would be forced to withdraw from the services and wont pay any future bills.

    Thanks.
    Vanita Nigoo
    9324466686

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,567

    Default

    Hi Vanita,

    We tried to call you on your phone number but could not reach you as there was no response.

    You may also write to us at Reliance Mobile | Facebook with details for the assistance required.

    Regards,

    RCOMcare

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