I just few days ago recharged Rs. 499 STV for getting rim to rim and rim to
reliance gsm unlimited call.My STV expiry date is 11/10/09.On 23rd August at
12:36 pm I went to a mobile shop named "COSMIC CYBER( Address: CK- Market,
Shop No. -1, Sector-2, Kolkata-91)" to recharge a Rs. 49 SMS card but after
that I can't call free over the reliance mobiles.According to the Customer
Care the recharge is not SMS card but the STV of Rs. 49.And the customer
care assured me to handle the case when I go to the mobile shop.And I also
went to the mobile shop on 24th and 25th August.And the owner told me to
come on 26th August at 2pm.When I go to the shop the shop owner recharge the
49 SMS card.He denied the incident what I am telling.Then I call the
customer care at that moment to get all the details of my account.But they
don't give me the details due to their work and I also told the guy to give
the call to any other person who can give me the details.But he don't do
that and told me to cut the call and to connect the customer care once
again., And after that I want to make the another call to the customer care
but can't contact with them.I get harassed only for the customer care.And I
don't get back my STV 499. So the dealer don't know the difference between
the STV and the SMS card.But He get his authorization to sell the vouchers
of rim.The network is also very poor.I don't get good signal in
Kolkata.Always the call is disconnected due to the signal problem.So the
dealer of Reliance CDMA, the customer care and the network all are just
disgusting.