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Airtel Outstanding Dues 
Submit Complaint..Despite a series of mail there is no response from airtel. Now there is a new
problem. For all my recent bills dated 20th july to 19th aug, i have been charged
a late payment fee of rs.50. How is that possible from my payment goes through my
credit card and that acknowledgement(email+sms) from the credit card
company i got on the 4th of august.
I request you to solve both the problems,-the additional charges Plus the late
payment charges by this week or else i will put up a legal case against airtel
for harrassment.
Warm rgds
Vipul Kothari
9840352327
----- Original Message -----
From: everlite
To: 121@airtelindia.com
Cc: appellate.tn@airtel.in
Sent: Wednesday, August 05, 2009 6:15 PM
Subject: Re: Acknowledgement Mail.
Have not recieved any response till now. Its been more than 6 days.
Regards
Vipul Kothari
----- Original Message -----
From: 121@airtelindia.com
To: everliteindia@dataone.in
Sent: Friday, July 31, 2009 8:09 PM
Subject: Acknowledgement Mail.
Dear Customer,
Thank you for writing to Airtel. Your unique reference no. is 310720097555
.Request you to quote this number for future reference. We shall revert to you
within 24 hours.
Warm Regards
Airtel Customer Service
---------------------Original Message--------------------------
Subject: Re: CHANGE OF BILL PLAN FOR 11 NO.S IN CORPORATE CONNECTION
[|BAL|9840352342|300720098116|](9840352327)
Date: 31/07/2009 08:02:47 PM
From: everliteindia@dataone.in
To: 121@airtelindia.com
Message body:
Dear Sir
Here are the details that you requested
9840983747
9840940169
9840352325
9840745694.
For these 4 numbers the new plan got activated from 24th june(despite request made
before 20th june) and hence from 20th june to 24th june their bill has been
inflated. I request you to revert back those charges.
Regards
Vipul Kothari
9840352327
----- Original Message -----
From: 121@airtelindia.com
To: everliteindia@dataone.in
Sent: Thursday July 30 2009 8:38 PM
Subject: Re: CHANGE OF BILL PLAN FOR 11 NO.S IN CORPORATE CONNECTION [ BAL
9840352342 300720098116 ](9840352327)
Dear Mr. Kothari
Thank you for contacting Airtel.
You have expressed concern over delay in bill plan change and CUG call charges
towards the same for your CUG numbers and requested to change the below mentioned
toppings for the mobile numbers 9790920275 and 9790998800.
We understand your concern and will work towards resolving the same.
We regret to inform that we are unable to process your concern as the exact mobile
numbers for which the bill plan has been changed delay is not mentioned in your
mail. Hence we kindly request you to revert to us with the exact mobile numbers to
initiate further action.
Regarding the number 9790920275:
We wish to inform that your request for the activation of 200 free local minutes
at Rs. 75 - has been registered with us and the same will be activated within 2
hours. And you will be charged for the rental and will be provided the discount on
prorate basis for the forth coming month bill dated 21 08 09.
Regarding the number 9790998800:
We would like to confirm that your request has been registered and the same will
be disconnected within 2 hours.
Henceforth All your STD calls will be charged in the below mentioned tariff:
Rs. 1.50 min
Further we wish to inform you that you will be charged for the rental and will be
provided the discount on prorate basis for the forth coming month bill dated 21 08
09.
For further assistance mail us at 121@airtelindia.com.
We value your association with Airtel.
Warm Regards
Niranjan R
Customer Care Executive
Bharti Airtel Limited
---------Original Message----------
From: everliteindia@dataone.in
To: 121@airtelindia.com
Cc: 121@airtelindia.com
Sent: 30 07 2009 18:36:56
Subject: Re: CHANGE OF BILL PLAN FOR 11 NO.S IN CORPORATE CONNECTION [ BAL
9840352342 2306200924702 ](9840352327)
META charset= iso-8859-1 BR
Dear Sir
MY last request for change of 11 numbers was done and i got confirmation call also
for the same. When i queried what will be the changing date every time i was told
that the change of bill plan will be affected from the bill starting date and
hence in this case it was 20th june. But now i have received the 11 bills for all
the change has been shown from 24th june.
But since i had given the request before 20th june all plans in effect at that
time were stopped and newer plan got activated from 24th june so from 20th to 24th
all calls including CUG have been charged.
I had requested many time over the phone also and i was confirmed that the new
bill plan will be affected from the start of the billing cycle that is 20th june.
Hence i request you treat this matter very important and calculate every bill with
bill plan starting from 20th june.
Also kindly make the following changes
(1)for the mobile number 9790920275 the current plan is flex
....Rest of the message is truncated.
