Since i converted my 3years old pre-paid idea connection to post-paid not even a single time till now i recieved the exact bill
I took a Idea post-paid connection which promised me 400mins of local GSM free..
When i recieved the first bill in October i was shocked to see some local gsm number where charged.. I called customer care they tried to cheat by saying u have exceeded ur free minutes so we have charged.. I sent them many mails & called several times at last the they re-funded the money into account..
Again the same thing happened in the bill i received on November 2nd.. they have again charged local gsms at 80ps.. again i called customer care several times in that month and also sent several mails.. they told the money will be adjusted in the next bill..
On the bill i received on December 3rd again i found some discrepancies, they have not made previous months refund..
I called customer care thrice on December 3rd, twice it got disconnected while addressing my complaints(don't know its network problem or customer care deliberately disconnected the call). At last a guy received the call & assured correct the problem this time as usual..

Every month Idea cellular sends wrong bill & black-mails, if bill is not paid 15th of month subscription will be disconnected & it will attract a penalty.. Customer care is unworthy.. Every time u call u have to explain the same problem repeatedly & customer has to waste his valuable time.. If u have lengthy queries the, the IDEA customer care executive will say that he cannot answer more than 3queries at a time, again u have to convince him that all ur questions is covered under the single topic then he will try to answer..

Even Calls and SMS in Idea post-paid are costly compared to other networks today.. customer has to bear idea cellular till Mobile Number Portability is launched in karnataka..

from
Idea post-paid Account no:7347058

to whom ever it my concern
this is shah fysal my idea # is +919743067548, connection is in the my name i to complaint that last night i by default the play contest and nougthy joke has been activated and today i have spoke to one of your executive and i have explain the issue to her and she suggested me to send the mess like UNREG PLAY to 50789 and UNREGNJOK to 50789 and i hve done the same thing... i have the replay by saying you are not registered for this service after that i have recharge for 177 rs and suddenly my 20 rs has been minus i have tried calling the you people but it is not contactable.... i want the resone for what resone use have bored my 20rs i want the resone.... this 20 rs is not big for me but you guys have cheated me i walk to consumer court if this issue is not rectify ....kindly have a check and revert me back asap


my mail id is ;- fysal.548@gamil.com
contact # 9743067548

I have subscribed caller tune with IDEA to play my favorite songs to my recipients and they charge me monthly charges for this plan. But these frauds play their scrap automated voice message (ADD) instead of playing my song. Why the hell they screw up my money to promote their products?....I have been informing them several times and they correct it for 15days and again same routine... Everyone please be aware of this fraud.

Hi, I am prashanth i have a mobile connection of Spice now known as Idea in Bangalore, Karnataka. Me using spice past from 4 years am getting a good service and good network but past from 4 months am in problem that continuously after 10 days or 12 days my balance is lost, in 4 months i lost around 80 rupees of currency and 15 times i complained they are telling that definitely we will solve your problem but they didn't did..
am getting bad service from Idea cellular in Karnataka. pls check it and give me good service.

my details:
Prashanth jk
mbl no: 9844972929
Bangalore.