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Bharti Airtel's Executives' Contact Numbers?

This is a discussion on Bharti Airtel's Executives' Contact Numbers? within the Mobile Billing Problem forums, part of the Mobile category; Does anyone here has contact numbers of Bharti Airtel's executives? Please share. It has been over 3 months that Airtel's ...

  1. #1
    Chirag V is offline Junior Member
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    Question Bharti Airtel's Executives' Contact Numbers?

    Does anyone here has contact numbers of Bharti Airtel's executives? Please share. It has been over 3 months that Airtel's customer care hasn't been able to resolve my issue. Also the customer care is not letting me talk to the Delhi's Appellate Officer, and promises given to me on behalf of the Appellate Officer are not being kept.

    -Airtel Customer
    (9650868666)

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Chirag,

    This is to inform you that your concern listed on 26 July 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. #3
    Airtel_Presence's Avatar
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    Dear Chirag,

    We would like to inform you that your concern listed 26 July 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  4. #4
    Chirag V is offline Junior Member
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    Everyone who's viewing this thread:

    Airtel is lying! They haven't reverted back the extra charges of Rs. 2328. It has been 4 months that I'm complaining and these people haven't been able to justify that from where this amount of Rs. 2328 has come in my bill.

    Airtel:

    Why you have suspended my connection? Do you suspend the numbers of all the Airtel customers who expose Airtel? Please tell me by when will you revert back the extra charges?

  5. #5
    Airtel_Presence's Avatar
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    Dear Customer (Chirag V),

    This is to inform you that your concern listed 20 August 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  6. #6
    Chirag V is offline Junior Member
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    "However, we are restricted by the absence of your contact details in your original complaint."

    What a joke is this? I've already given my mobile number in my complaint: "-Airtel Customer (9650868666)". Can't you see it? And if you didn't have this number then how your team was "working on a resolution"? For the details you can refer here: grahakseva.com/complaints/24598/airtel-overbilling-my-connection
    AND
    Again, you can call me on my Airtel number: 9650868666

  7. #7
    Airtel_Presence's Avatar
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    Dear Customer (Chirag V),

    Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter

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  8. #8
    Airtel_Presence's Avatar
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    Dear Customer (Chirag V),

    We would like to inform you that your concern listed 20 Aug. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook

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